Magic in your business communications
Discover how our communication platform helps improve your company’s performance.
Artificial Intelligence in real-time for your communications
Manage calls, video calls, and chats with our 100% cloud-based solution from your PC or mobile. Strengthen your team with virtual agents, make the most of every conversation with transcriptions, summaries, and intelligent analysis, and break language barriers with instant translation of calls and messages—plus much more. All in real-time, secure, and reliable.
Get the most of every conversation
The flexibility to communicate the way your customers choose
Integrate multiple communication channels such as phone calls, videocalls, emails, WhatsApp, and live chats.
Transform conversations into sales
Listen, understand, and guide each customer to the sale. Interact with customers naturally and personally.
Connect your team and customers anywhere
A 100% cloud-based professional communications platform, available on any device and anywhere in the world.
Monitor and analyze to enhance the customer experience
Access real-time interaction content from your team, ensuring high-quality customer service.
Connect your solution to your customers
Some use cases
24/7 Support
Virtual agents from Fonvirtual provide continuous support by efficiently handling common inquiries and repetitive tasks through instant messaging or voice calls. This frees up human agents for more complex cases and enhances the customer experience.
Multichannel communication
Our virtual PBX manages internal and external communication through chat, calls, or video. Your customers can contact you via WhatsApp, through a phone number, or using a video button on your website. Your team can also communicate with each other via chat, calls, or video from any device and anywhere.
Multilingual Communication for International businesses
Fonvirtual’s call translation enables communication between people who speak different languages. It acts as a virtual interpreter, translating everything in real-time into each participant’s language, enhancing global communication regardless of location or language barriers.
What sets Fonvirtual apart from other solutions?
100% Cloud
From any location and device, with no physical infrastructure needed. More flexibility and maximum efficiency.
Multichannel
Manage calls, videocalls, and messages in one place. Turn a chat into a call or a video call instantly.
Integrated AI
Our Artificial Intelligence platform allows us to provide you with a secure, stable, and always available solution.
Secure and Reliable
Encrypted communications with the highest HD quality, ensuring redundant systems to provide an optimal SLA.
Customised
Adapt it to your company’s needs at any time. Configure your virtual PBX with complete autonomy.
With the best support
Always available to train you, make any modifications, and advise you to maximize its potential.
No permanence
No mandatory commitment. Enjoy with total freedom and the best service. We only want satisfied customers.
Integrable
It can integrate with various systems to optimize the value of your solution and centralize information.
What sets Fonvirtual apart from other solutions?
What is Fonvirtual and what solutions does it offer?
Fonvirtual is a provider of 100% cloud-based business communication solutions powered by WebRTC technology. It offers virtual PBXs, call center software, and virtual numbers with advanced artificial intelligence features and CRM integration.
Its solutions enable the management of calls, video calls, and chats from any device and location without the need for installations.
What happens if my business grows and I need more lines or agents?
With Fonvirtual, you can expand your team effortlessly by adding agents and lines as your business grows. No additional infrastructure is needed, as everything operates in the cloud. Additionally, you can automatically manage call distribution, monitor in real-time, and optimize customer service with advanced integrations and analytics.
Is Fonvirtual difficult to set up or use?
Fonvirtual is very easy to set up and use. As a 100% cloud-based solution powered by WebRTC technology, it requires no installations, cables, or special devices. You only need an Internet connection to manage your communications from any device.
Additionally, our team guides you throughout the entire process, from initial setup to optimizing features based on your business needs. The interface is intuitive, allowing your team to adapt quickly without requiring technical training.
How can I serve my customers across different channels (calls, WhatsApp, chat, video calls) without losing information?
You can manage all communications from a single platform, regardless of whether customers contact you via calls, WhatsApp, chat, or video calls. All information is centralized in a unified history, allowing any agent to access previous conversations and continue the service without losing context. Additionally, you can integrate the solution with your CRM for better customer tracking.
Can I use my current number, or do I need to change it?
Yes, you can continue using your current number without needing to change it. Fonvirtual allows you to port your landline or mobile number so you can manage your communications in the cloud without affecting your customers or modifying your corporate image.
The portability process is quick and simple, with no service interruptions. While the porting process is completed, we provide you with a temporary number to ensure you don’t miss any calls.
If you prefer, you can also acquire national or international virtual numbers to expand your presence in other regions without physical locations. This way, you can keep your existing number or grow your business with new lines, depending on your needs.
