The Fonvirtual Blog

Fonvirtual, the ideal telecom solution for your company

The posts you shouldn’t miss:

Guide to manage WhatsApp in your business

Jun 30, 2021

Table of contents How many types of WhatsApp are there? Differences between WhatsApp Business and WhatsApp Business API Advantages of...

Basic concepts for the configuration of the IVR

Oct 28, 2020

Interactive Voice Response (IVR) systems are automated customer service systems with which customers can interact in real time. Today we will...

Why integrate VoIP within your business?

May 12, 2020

The telephone is an essential communication tool in any business. It’s been used for over a century for a reason. In today’s world, the cost of...

Telecommute: Solution for companies in the face of the Coronavirus crisis

Feb 25, 2020

The so-called Covid-19, or more commonly known as Coronavirus, is wreaking havoc on company policy at a global scale. Businesses around the...

WhatsApp vs WebRTC: the security of internal communications in companies

Feb 6, 2020

Whatsapp vs Webrtc A few days ago, it was announced that senior UN officials are no longer allowed to use the Whatsapp application to exchange...

Why integrate a CRM into your company’s telephony?

Jan 10, 2020

If you are reading this article, you are probably looking to integrate a CRM with your company's telephony. Today, businesses are looking to...

Why use the voicebot for teleprospecting?

Sep 15, 2021

Progress is an integral part of human curiosity, we always want to discover more and find ways to help Man in his tasks, from the most banal to the...

Guide for implementing a hybrid working model in your company

Sep 8, 2021

Covid-19 has meant a change in many aspects of our lives. However, the area where it has arguably had the biggest impact is on the way people work....

How to automate your call center?

Sep 1, 2021

Digital transformation has brought significant changes in the way we work, shop, and even relate to our environment. The fact is that technological...