The posts you shouldn’t miss:
The value of having customer interaction analysis in CRM.
In today's business world, where informed decision making is essential, having the right information is a key to a company's success. The digital...
Improving customer service productivity with virtual agents
In an increasingly connected world, customer service is the secret ingredient to stand out from the competition. But how do you do it? Imagine a...
Get to know your customer with Fonvirtual’s call summaries
Our automatic artificial intelligence-generated summaries in real time provide a clear and concise view of your customer. This enables you to...
Increase the sales of your business with the same visits
The main need of any business is to sell. There are so many factors that influence sales that achieving increases in a short period of time is truly...
Guide to manage WhatsApp in your business
Table of contents How many types of WhatsApp are there? Differences between WhatsApp Business and WhatsApp Business API Advantages of...
WhatsApp vs WebRTC: the security of internal communications in companies
Whatsapp vs Webrtc A few days ago, it was announced that senior UN officials are no longer allowed to use the Whatsapp application to exchange...
Recent posts:
How Does a Virtual Assistant Work?
Virtual assistants have evolved from being a mere technological innovation accessible to a few, to becoming key tools in the business world to...
Multiply and Combine Channels for Frictionless Interaction
We are no longer limited to communicating through phone calls or emails; we now have a wide array of communication channels, such as real-time...
Techniques and Strategies to Increase Your Sales in the Digital World
Online competition hits companies like a hurricane, and the secret to emerging unscathed from its blows lies in adaptability and the search for...
The Definitive Solution to Unify All Your Communication Channels
"It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is most adaptable to change"...
Discover the most comprehensive AI tools for remote working
On the horizon of the workplace and everyday transformation, artificial intelligence (AI) emerges as a revolutionary force. Its constant...
Options to make call transcription with artificial intelligence
Artificial intelligence is not a technological advance that has appeared overnight; but it is now when it is on everyone's lips, thus generating a...