The posts you shouldn’t miss:
Increase the sales of your business with the same visits
The main need of any business is to sell. There are so many factors that influence sales that achieving increases in a short period of time is truly...
Guide to manage WhatsApp in your business
Table of contents How many types of WhatsApp are there? Differences between WhatsApp Business and WhatsApp Business API Advantages of...
Basic concepts for the configuration of the IVR
Interactive Voice Response (IVR) systems are automated customer service systems with which customers can interact in real time. Today we will...
Why integrate VoIP within your business?
The telephone is an essential communication tool in any business. It’s been used for over a century for a reason. In today’s world, the cost of...
Telecommute: Solution for companies in the face of the Coronavirus crisis
The so-called Covid-19, or more commonly known as Coronavirus, is wreaking havoc on company policy at a global scale. Businesses around the...
WhatsApp vs WebRTC: the security of internal communications in companies
Whatsapp vs Webrtc A few days ago, it was announced that senior UN officials are no longer allowed to use the Whatsapp application to exchange...
Recent posts:
PBX : the perfect solution for multinational companies
What is a PBX ? A PBX (Private Branch Exchange) refers to an internal private telephone network that allows the management of internal and external...
Call Encryption with WebRTC
Are you concerned about the security of your communications? Are you looking for a way to secure your phone calls and communications but don't know...
How call transcription will enable you to improve your customer service and sell more
Call transcription or Speech to text is a technology that allows, in real time, to convert audio into text. Applicable to any field or level, it...
How to improve your corporate image and website sales with Fonvirtual User Experience Buttons
With the increase in competitiveness, a result of the accessibility that we have to any company on the Internet, certain factors become decisive...
The use of artificial intelligence in business telecommunications to improve the customer experience
Companies have become aware of the importance of the customer experience during all stages of the consumption process. It is those cognitive,...
Can Artificial Intelligence improve your Customer Service?
Traditional customer service methods are no longer up to the task of meeting the increasingly demanding demands of customers. Companies now need to...