A simple blog for tricky issues
Fonvirtual, the ideal telecom solution for your company
The posts you shouldn’t miss:
Telecommute: Solution for companies in the face of the Coronavirus crisis
The so-called Covid-19, or more commonly known as Coronavirus, is wreaking havoc on company policy at a global scale. Businesses around the world are taking extraordinary measures in the face of crisis and uncertainty. The most affected country, as well...
WhatsApp vs WebRTC: the security of internal communications in companies
Whatsapp vs Webrtc A few days ago, it was announced that senior UN officials are no longer allowed to use the Whatsapp application to exchange messages with other UN members. This is due to the fact that this app is considered to be a tool that does not guarantee the...
Why integrate a CRM into your company’s telephony?
If you are reading this article, you are probably looking to integrate a CRM with your company's telephony. Today, businesses are looking to optimize the management of communication with customers with the help of a virtual PBX. This, along with CTI CRM integration,...
Recent posts:
The outbound calls flat rate trap
The offer of the telephone companies has evolved over time. Nowadays there are a lot of options in the rates offered by telephone operators: flat or...
Traditional PBX, IP PBX and WebRTC PBX: Be capable of understanding business phone systems
If you have ever called a company and had to dial numbers to select menu options, you have used a PBX phone system. Reading this post, you will be...
How to receive professional calls on multiple devices
The possibility of receiving professional calls on multiple devices is a highly valued functionality by all types of companies and employees. How...
How to keep your company’s phone number and turn it into a virtual phone number
In recent years, the analog phone number has been shown to be in decline. More and more companies are encouraged to subscribe a virtual number for...
Google Data Studio integration
Nowadays, companies handle a great deal of data and information. A very good solution in order to manage and treat all this information is the...
6 best practices for a successful outbound calling strategy
There are many factors that will determine the success or failure of an outbound calling strategy. With proper planning and preparation, these...
WhatsApp Business API advantages
WhatsApp has become a valuable tool for businesses. Being one of the most downloaded applications in recent years by Internet users around the...
How to improve customer service with a local number
Customers should be the main focus of every company's attention because, although it may seem obvious, they are the ones who buy our products or...
Integration of your PBX with Zendesk
In a world composed mainly of data, everything can be analyzed and quantified. In order to provide good customer service and telephone management,...