The Fonvirtual Blog
Fonvirtual, the ideal telecom solution for your company
The posts you shouldn’t miss:
Guide to manage WhatsApp in your business
Table of contents How many types of WhatsApp are there? Differences between WhatsApp Business and WhatsApp Business API Advantages of...
Basic concepts for the configuration of the IVR
Interactive Voice Response (IVR) systems are automated customer service systems with which customers can interact in real time. Today we will...
Why integrate VoIP within your business?
The telephone is an essential communication tool in any business. It’s been used for over a century for a reason. In today’s world, the cost of...
Telecommute: Solution for companies in the face of the Coronavirus crisis
The so-called Covid-19, or more commonly known as Coronavirus, is wreaking havoc on company policy at a global scale. Businesses around the...
WhatsApp vs WebRTC: the security of internal communications in companies
Whatsapp vs Webrtc A few days ago, it was announced that senior UN officials are no longer allowed to use the Whatsapp application to exchange...
Why integrate a CRM into your company’s telephony?
If you are reading this article, you are probably looking to integrate a CRM with your company's telephony. Today, businesses are looking to...
Recent posts:
Guide for implementing a chat on your company’s website
Table of contents What is a web chat? Differences between WhatsApp Business and WhatsApp Business API Advantages of a web chat How to implement...
Trends in business communication in 2022
"Reinvent yourself or die" has been the main motto for many businesses. It is undeniable that 2020 and 2021 have been years marked by the pandemic...
Key elements in international business communication
Although each one has different needs, for any company, regardless of its size, communication is a fundamental aspect. Currently, many companies are...
4 tips to improve internal communication in your company
Although sometimes we are not aware of it, the productivity of a company is closely linked to the motivation of its workers. And behind this...
5 examples of using chatbots in customer service
It is a fact that, for some years now, Artificial Intelligence has been revolutionizing the world in general, and more specifically, the business...
What are and why use unified communications solutions?
"Unified communications solutions" is a term that is being more and more used in the business world, especially in those companies that have...