The posts you shouldn’t miss:
Guide to manage WhatsApp in your business
Table of contents How many types of WhatsApp are there? Differences between WhatsApp Business and WhatsApp Business API Advantages of...
Basic concepts for the configuration of the IVR
Interactive Voice Response (IVR) systems are automated customer service systems with which customers can interact in real time. Today we will...
Why integrate VoIP within your business?
The telephone is an essential communication tool in any business. It’s been used for over a century for a reason. In today’s world, the cost of...
Telecommute: Solution for companies in the face of the Coronavirus crisis
The so-called Covid-19, or more commonly known as Coronavirus, is wreaking havoc on company policy at a global scale. Businesses around the...
WhatsApp vs WebRTC: the security of internal communications in companies
Whatsapp vs Webrtc A few days ago, it was announced that senior UN officials are no longer allowed to use the Whatsapp application to exchange...
Why integrate a CRM into your company’s telephony?
If you are reading this article, you are probably looking to integrate a CRM with your company's telephony. Today, businesses are looking to...
Recent posts:
Why use conversational sales solutions in your business?
For today's consumers, finding the information they need about any product or service is often easy. However, due to the large amount of data they...
Digital Workplace: what is it and what benefits can it bring to your company?
Especially in the wake of the pandemic, workspaces have evolved, so that with the right systems in place, it is no longer necessary to be in a fixed...
Security and cloud communication: why WebRTC is the most secure protocol
Digitalisation has transformed many areas of business, especially in communications. For example, most companies now use cloud communication...
WhatsApp or web chat: Why choose one when you can have both?
As we always say, for any modern business, having multiple channels through which customers can contact is essential. The reason is that consumer...
Virtual Solutions for Multi-brand Companies
Digitalisation plays a decisive role in the success of companies. It has become the key that opens the door to a world full of opportunities, but...
How to incorporate a communication system into our operations strategy?
For a business to function properly, it is not enough to have a good product or service. It is always important to plan and design an operations...