The posts you shouldn’t miss:
Guide to manage WhatsApp in your business
Table of contents How many types of WhatsApp are there? Differences between WhatsApp Business and WhatsApp Business API Advantages of...
Basic concepts for the configuration of the IVR
Interactive Voice Response (IVR) systems are automated customer service systems with which customers can interact in real time. Today we will...
Why integrate VoIP within your business?
The telephone is an essential communication tool in any business. It’s been used for over a century for a reason. In today’s world, the cost of...
Telecommute: Solution for companies in the face of the Coronavirus crisis
The so-called Covid-19, or more commonly known as Coronavirus, is wreaking havoc on company policy at a global scale. Businesses around the...
WhatsApp vs WebRTC: the security of internal communications in companies
Whatsapp vs Webrtc A few days ago, it was announced that senior UN officials are no longer allowed to use the Whatsapp application to exchange...
Why integrate a CRM into your company’s telephony?
If you are reading this article, you are probably looking to integrate a CRM with your company's telephony. Today, businesses are looking to...
Recent posts:
Unified communications to improve your company’s customer service
Unified communications to improve your company's customer service Considering the high level of competition and easy access to information, when...
Business supervision: the importance of observing what goes on in your call center
The call center software is an essential tool in the day-to-day operations of many companies as it allows them to manage their customer contacts...
How to ensure technological accessibility with the Click to Video button
One of the consequences of the Covid-19 crisis is the increase of new technologies to maintain contact, not only in the personal sphere, but also in...
How to build trust with customers during an online sale?
Nowadays, online shopping has become an usual practice. Who has never shopped online? The online sales system allows us to obtain the products we...
Key technologies to automate your business processes
In recent years, and especially as a result of the Covid-19 pandemic, to automate business processes has become a priority and essential practice...
Remote secretary: What are the communication tools you need?
Remote secretary: What are the communication tools you need? New technologies have revolutionized the way companies work. For example, it is no...