Outfitting your agents with right call center headsets is an absolute key to confirm the best level of productivity. Comfort, noise reduction, and reliableness are the foremost necessary factors to consider once looking for the right headset for your agents.
If call center headsets grow uncomfortable once hours of wearing, it’ll have a forceful impact on a call center software agents efficiency, even for remote agents.
Due to lack of noise reduction can result in and lost data as your agent and caller try to speak, and after all, nobody wants a headset which will break once only a couple of months, or perhaps weeks, of usage.
We went ahead and place along with a listing of the top-rated, most price effective call center headsets for your agents, with a robust focus on these three factors: reliability, comfort, and noise reduction.
For an additional bonus, though not as imperative, a number of the headsets also are wireless to permit for a lot of freedom when on the phone.
Just like once it involves call center software and also the several alternatives, whether or not you are taking a call or contact the call center, equipping your agents with the proper tools is absolute key.
- Mpow 071
The first on our list is possible to be one in every of the most popular choices. Whereas not several are familiar with Mpow, this reasonably necessary headset is an Amazon #1 best seller. Returning it at a low value of around $20, this headset is stereo, incorporates a versatile mic with noise cancellation, and even has some in-built controls — mike and speaker mute buttons also as volume controls.
In all honesty, this cheap headset can match the requirements of most call center and contact with all call center agents. A USB connection also ensures compatibility with any laptop or PC and even some mobile devices. Not solely is that this headset a #1 seller on Amazon, it conjointly has over two,900 reviews, and is presently sitting at 4½ stars.
- VXi Blueparrott B350-XT
One of the more price effective wireless choices, the VXi BlueParrot B350-XT may be a single noise ear, cancelling Bluetooth call center headsets. VXi states that the noise cancelling mike can eliminate up to ninety-six of close noise to keep your calls quiet and even contains a power button also as volume controls, and one customizable “Parrot” button for any operation you need.
Of course, you’ll utilize this button as a hardware mute button, or even an easy to use speed dial. Ruff the D901 in battery life, the BlueParrot B350 supports up to twenty-four hours – that’s right a whole day- of speak time and even permits for iOS battery charge monitoring.
- Sennheiser CC550 IP
Often thought of one of the simplest names in standard audio headphones, the German manufacturer Sennheiser has even created their method into the decision call center headsets market. The Sennheiser CC 550 IP offers the prime quality precision sound you’d expect from a Sennheiser product, with a USB association, a noise-cancelling microphone, and even ActiveGard technology to guard against acoustic shock and sudden sound surges.
The CC 550 IP is additionally backed by a two-year warranty and boasts additional comfort with extra large ear pads to assist distribute the pressure, and even a generously soft band.
- Logitech H650e
As a lot of modern choice from Logitech is that the Mono H650e business class headset. Because the name says, this can be mono or single ear headset, that makes this headset great for agents which may get to converse with coworkers in between calls, since one ear is already free of any headphones.
The light-weight style should also prove comfortable for long periods of wear, and also the noise-cancelling unifacial mic should do an excellent job of focusing on your vice whereas blocking out the background noise.
This is specially Optimized for the Microsoft Lync, and “laser-tuned drivers” for crystal clear conversations build this Logitech the right choice for those that attend loads of video or voice web conferences throughout the day. There’s conjointly a wireless choice for people who prefer to cut the cord, however, note it is double the price.
- Plantronics Blackwire 320
If you’re searching for a professional grade Plantronics headset, while not a professional grade price then the Plantronics Blackwire 310 could be a great choice. With comfortable and light-weight headset style, the Blackwire 320 would be nice for wearing all day. This entry-level choice is ideal for anyone that’s looking for reliability and build quality. And not solely are you obtaining the standard and name of Plantronics; however, it’s at an incredibly reasonable price-point.
- Jabra Evolve 80
Coming in a bit higher on the value list, the Jabra Evolve 80 may be a heavy-duty, strong headset with all the bells and whistles. The Evolve 80 was genuinely developed with each business professionals, marketing agencies, and even music lovers in mind; thus you’ll be sure these headphones can give crystal clear sound.
A noise cancelling button helps you to alter or disable the operate, and also the headset connects through USB for easy adoption. One thing special, the Evolve 80 comes with an in-built “in-use indicator” – red light on the headset; thus your colleagues grasp not to trouble you once you’re on a call.
- Sennheiser SC60
As an excellent more price effective entry model into the Sennheiser whole, the SC60 Culture Series headset connects via USB and conjointly guarantees the prime quality Sennheiser sound the whole is known for. The noise cancelling mike, high-comfort padding and dual-side wearing for stereo sound as well as decision management buttons bring this headset up to par.
As an exciting feature, the SC60 permits users to redial the last outgoing call and moreover has a feature to reject incoming calls with the hardware inline call management buttons. If a premium whole at a compelling price costs is what you’re once, the SC60 may be an excellent choice for call center headsets.
- Plantronics Audio 478
Plantronics has crept its method into our list a few times already and continues to do this with another incredibly price practical choice. This foldable call center headsets rivals different cheap options like the Logitech ClearChat.
However, Plantronics includes some extra options like Digital Signal process to scrub away any static that produces its method into the road and even helps stop any echo from occurring. The standard inline controls are also included, with mute and volume controls, also an answer and finish controls for Skype calls specifically.
- VXi BlueParrott USB Envoy 2031u
The VXi BlueParrott line also includes a wired choice, and also the 2031U manages to remain incredibly price effective. This BlueParrot headset conjointly includes DSP for clear conversations and high sound quality, too as inline controls and even boasts compatibility with Avaya One-X, Cisco Jabber, and Polycom USB Phones.
We were ready to find this headset typically bundled in a very two pack for only $79.95 on Amazon, creating the 2031U a basic, however, one in every of the cheaper choices for center headsets. An enclosed 2-year warranty is additionally compelling, as different choices at this value purpose might need the purchase of protection set up.
- Plantronics Blackwire 710/720
With both a USB connection and Wireless Bluetooth property, the Blackwire 710 and 720 are implausibly versatile center headsets. The good thing about a wired headset that enables for the wireless property is in fact that if the battery dies, you’ll still use the headset to form and receive calls.
Bluetooth also permits your agents to form calls on their mobile or tablets too. Right sensor technology lets users answer a call by merely put the call center headsets on their head to not mention the noise-cancelling microphone and hi-fi stereo sound.