Call Center Cloud Technology

Discover here all the news about Fonvirtual’s Call Center Software solution: with ACD system, ubiquitous agents, real time monitoring and all the functionalities you can imagine.

How to choose a right call center agent

How to choose a right call center agent

The enterprise is as great as great are its employees. For that reason, if you are thinking about building a call center software, you have to...

How to create your own hosted call center

How to create your own hosted call center

Small and medium enterprises often forget about the importance of having a hosted call center software. They’re hiding behind the contact forms and...

What are unified communications?

What are unified communications?

The term “unified communications” is becoming part of the everyday life not only in big corporations but also in small and medium-sized enterprises....

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