We are no longer limited to communicating through phone calls or emails; we now have a wide array of communication channels, such as real-time...
Channels
Add more channels to your Virtual PBX or Call Center Software.
Click to call buttons, video conferencing solutions and Whatsapp Business API.
International numbers from more than 29 countries. Internationalize your business thanks to Fonvirtual’s international numbers, integrated with your Virtual PBX and/or Call Center, accessible from anywhere in the world.
The Definitive Solution to Unify All Your Communication Channels
"It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is most adaptable to change"...
Multi-channel: Enhancing User Experience
Offering multi-channel contact has become a key element in providing an optimal user experience. Customers expect to be able to communicate with...
How to use WhatsApp for multiple users in your company
Nowadays, consumers expect to receive fast and personalized attention from companies. That is why many businesses are looking for new ways to...
Enhance Corporate Image and Sales with Fonvirtual UX Buttons
With the increase in competitiveness, a result of the accessibility that we have to any company on the Internet, certain factors become decisive...
Tips for implementing a real-time communication system
Since the appearance of WebRTC, communication systems have evolved and improved drastically. This latest generation technology allows the...
Appointment management and online booking
If in your business you have to manage appointments or reservations, you will already know that it is a task that usually consumes a lot of...
Strategies to improve the conversion rate of your website
The conversion rate is one of the essential indicators that we must observe when we analyse a website. It is usually defined as the percentage of...
Ensuring Tech Accessibility with Click to Video
One of the consequences of the Covid-19 crisis is the increase of new technologies to maintain contact, not only in the personal sphere, but also in...
5 Tools to improve the usability of your website
Increasing user interactions with our company, as well as achieving higher conversions, is essential for the business to continue growing. And this...
API: definition, benefits and use in cloud communications
The digital transformation has been a revolution in every sense. It has brought many challenges, but it has also brought advances that make our...
WhatsApp or web chat: Why choose one when you can have both?
As we always say, for any modern business, having multiple channels through which customers can contact is essential. The reason is that consumer...
How to choose the best web chat for companies
Nowadays, companies are aware that digital transformation is a key factor in their daily processes. Specifically, in customer service,...
Guide to provide customer service by video call
Until the pandemic began, it was easy to ensure proximity to customers through physical establishments or face-to-face meetings. However, it is...
6 ways to communicate with international customers
When a company makes the decision to sell its products in other countries, the most time-consuming, persistent and resource-intensive part is...
Guide for implementing a web chat on your company’s website
Table of contents What is a web chat? Differences between WhatsApp Business and WhatsApp Business API Advantages of a web chat How to implement...
Key elements in international business communication
Although each one has different needs, for any company, regardless of its size, communication is a fundamental aspect. Currently, many companies are...
Benefits of Instant Messaging for Customer Service
Nowadays it is very difficult to imagine our life without applications such as WhatsApp or Telegram. With them we can communicate with our friends...
Omnichannel : what is it about and what can it bring to your company?
Since the beginning of the global pandemic in March 2020, companies have realized the lack of flexibility of their customer service using only...
Everything you need to know about telephone extensions
When you call a company, it is likely that the first thing you have heard is a voice that begins to say a typical message: “if you want to speak to...
What is and how to do a video conference?
Throughout the crisis generated by Covid-19, we have been forced to look for new ways of communicating with our friends, family, work colleagues and...
Turning Your Company’s Phone Number into a Virtual Number
In recent years, the analog phone number has been shown to be in decline. More and more companies are encouraged to subscribe a virtual number for...
WhatsApp vs WebRTC: Company Communication Security
Whatsapp vs Webrtc A few days ago, it was announced that senior UN officials are no longer allowed to use the Whatsapp application to exchange...
What is virtual pbx for companies and how does it work?
PBX stands for Private Branch Exchange, which is also a private telephone network used within a company. Users who are part of the same PBX phone...
Porting an International Phone Number USA
An international phone number USA can offer great benefits to any company. By having a United States phone number, you can improve your...
The Place For a Virtual Phone Number UK
Maintain a Good Customer Relationship for the Success of the Business A trader knows the value of the relationships he has with his customers. Ever...
How to call abroad using an international phone number
Today, technological advances in telecommunications have facilitated the internationalization of companies and the possibility of these to...
Creating an International Virtual Number with Fonvirtual
Many people wonder what is the secret formula to create an international virtual number and in Fonvirtual we have it. In order to create an...
Country codes and a cloud international phone number
International Dialing Codes Also known as IDD (International Direct Calling) or ISD (International Subscriber Dialing). These codes are used when...