Everything you need to know about telephone extensions When you call a company, it is likely that the first thing you have heard is a voice that...

Currently, the channel most used by customers to contact the company is the telephone. Therefore, it is very important for companies to have good...

Normally, when a call is received we try to answer it as soon as possible. However, sometimes certain circumstances may arise and prevent us from...

When it comes to receiving calls at our PBX, we need to ensure that customers are attended as soon as possible. However, we often find that, for...

If you work in a company you surely know what a PBX is ( Private Branch Exchange ) But, do you know there is a Cloud PBX? Today we talk about how it...

Unified communications are increasingly used in the business world to provide better quality services, especially in companies with different...

Asterisk is a type of open source software that can help you with your company's external communication. It works like a PBX, so you can get a VoIP...

Greetings are an important element for any WebRTC virtual PBX, and knowing what they are and how to configure them will help you get the most out of...

Having a virtual PBX for the company implies having numerous functionalities and advantages. Among them, we can highlight the possibility of...

The offer of the telephone companies has evolved over time. Nowadays there are a lot of options in the rates offered by telephone operators: flat or...

If you have ever called a company and had to dial numbers to select menu options, you have used a PBX phone system. Reading this post, you will be...

Most often, when we call a company's customer service, we hear a message saying "If you know the extension, dial it". At this point we feel that we...

Artificial Intelligence has completely changed our traditional view of customer service. Customer service has done a complete 180º thanks to...

One of the most important factors to take into account when selling is the time invested following up our potential clients, who have already had...

QoS (Quality of Service) is the mechanism used to ensure the prioritization of connection traffic and guarantee minimum bandwidth. To picture this...

The first form of contact between a company and its customers is often done in writing (usually from filling out a contact form online or sending an...

Who hasn't had problems separating business and personal calls? The most common solution to this problem is to separate the calls by using two...

Most companies face numerous difficulties in managing their incoming calls, especially those engaged in e-commerce. If this is your case, don't...

Traditional or legacy PBX systems are widely used for making and receiving calls but they are limited in terms of their high cost and limited...

The evolution of technology affects every aspect of our life, including phone systems. Traditional Private Branch Exchange (PBX) is the oldest...

The cloud PBX VoIP telephone network facilitates all types of internal and external communication. Internal communication takes place within the...

In the digital age, it is essential to use technology to communicate in order to make yourself known, sell your products and services, develop your...

Years ago, communications were made through a switched telephone network. Now, thanks to central virtual IP, calls can be made via the internet. One...

Recently, communication has evolved to go hand-in-hand with the technological advances of today. The telephone switchboard is one of the aspects...

The future is now with the smart virtual PBX. In today’s world, technological advances demand greater changes in business.The aim is to minimize...

PBX stands for Private Branch Exchange, which is also a private telephone network used within a company. Users who are part of the same PBX phone...

Phone lines connected by virtual IP PBX systems allow a business to receive calls from a single business number. These calls are then separated into...

Often times, people are unaware of the features included in a virtual PBX phone system, such as whitelisting and blacklisting. Because people are...

Ever wondered how to charge credit cards by phone? Fonvirtual first launched the new telephone credit card payment service in June 2019. Since the...

  Business PBX systems have become a general term used by businesses. A PBX is phone network system that allows users to receive calls...

IP PBX phone system is a communication system used in companies. This system manages calls made to the business phone line or to an extension. The...

PBX hosting, also known as a Private Branch Exchange, is a phone network hosted through a PSTN or an internet service. These internet services...

Origin and Arrival of the VoIP Virtual PBX Over time, we have witnessed the evolution of different forms of communication. Thanks to new information...

More and more companies are abandoning their traditional telephone services in favor of an international cloud PBX. Although it seems strange, many...

A traditional PBX phone system is no longer the best option. To offer the best quality service for your customers, you want to use the best...

The place of animals in our daily lives There are many benefits to having a virtual PBX for veterinarians. Heard of the saying, “a dog is man's best...

What is Cloud Based PBX?   A cloud based PBX is essentially a virtual switchboard for phones that operates without any wires or cables...

  Virtual PBX for dentists not only help whenever there is a dental emergency. They can also help during medical emergencies as well.   A...

  The Importance of Your Business Phone System Virtual PBX pricing changes the way we think of our customers. All businesses, small or large,...

  At any given time of year, you will always find houses or apartments that are available, regardless of the duration of rental. Most of the...

A virtual PBX login phone system can now be seen as a fundamental tool when it comes to business communication from any location in the world. This...

The importance of information among employees of a company Whether it is a family business, a private business or a global company, communication is...

The Pleasure of Holidays After a long year of work and school comes the moment of rest. What better way to regain strength and find inspiration...

Why a parking? It seems to be obvious, isn’t it? Before pointing out the reasons that explain why a Virtual PBX for parking could help you to find...

A professional virtual PBX, in fact, is a revolutionary landmark of modern technology. Our day to day life becomes easier and more comfortable...

A hotel can be seen as a short and long term private place for guests. It is a public establishment with a commercial character that offers rooms to...