Professional Communications

Discover here all the news about Fonvirtual’s Virtual PBX solution: with WebRTC technology, accessible from anywhere and with any device connected to the Internet.

How to improve your remote sales KPIs

How to improve your remote sales KPIs

Sometimes we may have the feeling that things in our business are not going as planned. But, in reality, it is just that: a feeling. To check...

Efficient communications in mobile teams

Efficient communications in mobile teams

With the proliferation of hybrid or remote working models, mobility in companies is no longer only reflected in jobs that, by their nature, require...

How to manage a remote working team?

How to manage a remote working team?

More and more businesses are discovering the possibilities and advantages of teleworking. However, these models entail managing a remote working...

5 tips for remote technical support

5 tips for remote technical support

In customer service, one of the most important elements is technical support, either in person or, more frequently nowadays, remotely. When we close...

Trends in business communication in 2022

Trends in business communication in 2022

"Reinvent yourself or die" has been the main motto for many businesses. It is undeniable that 2020 and 2021 have been years marked by the pandemic...

Smart Office: the leader of the future?

Smart Office: the leader of the future?

The list of systems that support our daily tasks grows a little longer every day. From cloud tools to Artificial Intelligence systems, new...

¿What is Cloud PBX?

¿What is Cloud PBX?

If you work in a company you surely know what a PBX is ( Private Branch Exchange ) But, do you know there is a Cloud PBX? Today we talk about how it...

What is VoIP Asterisk PBX ?

What is VoIP Asterisk PBX ?

Asterisk is a type of open source software that can help you with your company's external communication. It works like a PBX, so you can get a VoIP...

The outbound calls flat rate trap

The outbound calls flat rate trap

The offer of the telephone companies has evolved over time. Nowadays there are a lot of options in the rates offered by telephone operators: flat or...

How can I call a PBX extension directly?

How can I call a PBX extension directly?

Most often, when we call a company's customer service, we hear a message saying "If you know the extension, dial it". At this point we feel that we...

AI and Virtual PBX: The Perfect Combo

AI and Virtual PBX: The Perfect Combo

Artificial Intelligence has completely changed our traditional view of customer service. Customer service has done a complete 180º thanks to...

Central virtual IP: Improve Communication

Central virtual IP: Improve Communication

Years ago, communications were made through a switched telephone network. Now, thanks to central virtual IP, calls can be made via the internet. One...

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