When it comes to receiving calls at our PBX, we need to ensure that customers are attended as soon as possible. However, we often find that, for...
Discover here all the news about Fonvirtual’s Virtual PBX solution: with WebRTC technology, accessible from anywhere and with any device connected to the Internet.
¿What is Cloud PBX?
If you work in a company you surely know what a PBX is ( Private Branch Exchange ) But, do you know there is a Cloud PBX? Today we talk about how it...
Unified communications solutions
Unified communications are increasingly used in the business world to provide better quality services, especially in companies with different...
What is VoIP Asterisk PBX ?
Asterisk is a type of open source software that can help you with your company's external communication. It works like a PBX, so you can get a VoIP...
Add and configure messages to your company’s virtual PBX
Greetings are an important element for any WebRTC virtual PBX, and knowing what they are and how to configure them will help you get the most out of...
How to use your mobile phone as a business tool
Having a virtual PBX for the company implies having numerous functionalities and advantages. Among them, we can highlight the possibility of...
The outbound calls flat rate trap
The offer of the telephone companies has evolved over time. Nowadays there are a lot of options in the rates offered by telephone operators: flat or...
Traditional PBX, IP PBX and WebRTC PBX: Be capable of understanding business phone systems
If you have ever called a company and had to dial numbers to select menu options, you have used a PBX phone system. Reading this post, you will be...
How can I call a PBX extension directly?
Most often, when we call a company's customer service, we hear a message saying "If you know the extension, dial it". At this point we feel that we...
The notion of cloud
Nowadays, "upload files to the cloud" or "it’s on the cloud" are expressions we hear almost daily. However, not everyone knows what this "cloud" is...
AI and Virtual PBX: The Perfect Combo
Artificial Intelligence has completely changed our traditional view of customer service. Customer service has done a complete 180º thanks to...
Give your agents more flexibility with Fonvirtual’s virtual PBX
Although it is a particularly topical subject given the coronavirus or COVID-19 crisis, telecommuting is a work modality which has been available...
When is the best moment to make a business call?
One of the most important factors to take into account when selling is the time invested following up our potential clients, who have already had...
QoS: The quality of service and its importance in VoIP
QoS (Quality of Service) is the mechanism used to ensure the prioritization of connection traffic and guarantee minimum bandwidth. To picture this...
When should I set up an options menu for my incoming calls?
The first form of contact between a company and its customers is often done in writing (usually from filling out a contact form online or sending an...
Infographics: What is Fonvirtual’s Virtual PBX?
A virtual PBX is an advanced and innovative phone system that is easy to use, affordable and easily accessible from any part of the world. With the...
How to receive your business calls on your personal cell phone with an app
Who hasn't had problems separating business and personal calls? The most common solution to this problem is to separate the calls by using two...
IVR System: Manage your incoming calls easily and efficiently
Most companies face numerous difficulties in managing their incoming calls, especially those engaged in e-commerce. If this is your case, don't...
What is Virtual PBX and Why Do You Need One?
Traditional or legacy PBX systems are widely used for making and receiving calls but they are limited in terms of their high cost and limited...
Evolution of the Phone System: VoIP with PBX
The evolution of technology affects every aspect of our life, including phone systems. Traditional Private Branch Exchange (PBX) is the oldest...
Make Communication Easy With Cloud PBX VoIP
The cloud PBX VoIP telephone network facilitates all types of internal and external communication. Internal communication takes place within the...
Internet Calls: Make Business Communication Easy
In the digital age, it is essential to use technology to communicate in order to make yourself known, sell your products and services, develop your...
Central virtual IP: Improve Communication
Years ago, communications were made through a switched telephone network. Now, thanks to central virtual IP, calls can be made via the internet. One...
The Telephone Switchboard: Facilitate Your Business Communication
Recently, communication has evolved to go hand-in-hand with the technological advances of today. The telephone switchboard is one of the aspects...
Smart Virtual PBX Cloud Technology for Your Business
The future is now with the smart virtual PBX. In today’s world, technological advances demand greater changes in business.The aim is to minimize...
What is virtual pbx for companies and how does it work?
PBX stands for Private Branch Exchange, which is also a private telephone network used within a company. Users who are part of the same PBX phone...
Your virtual IP PBX phone system
Phone lines connected by virtual IP PBX systems allow a business to receive calls from a single business number. These calls are then separated into...
Whitelisting and Blacklisting Callers Who Contact Your Business
Often times, people are unaware of the features included in a virtual PBX phone system, such as whitelisting and blacklisting. Because people are...
How to Charge Credit Cards by Phone: Step by Step with Fonvirtual
Ever wondered how to charge credit cards by phone? Fonvirtual first launched the new telephone credit card payment service in June 2019. Since the...
Business PBX Systems: The Solution You Were Looking For
Business PBX systems have become a general term used by businesses. A PBX is phone network system that allows users to receive calls...
A Call Center in Barcelona: The City That Provides
Barcelona has some of the most dedicated spaces for call centers compared to other major cities. Businesses that use call centers are typically...
Access Your IP PBX Phone System Through an App
IP PBX phone system is a communication system used in companies. This system manages calls made to the business phone line or to an extension. The...
What Exactly is PBX Hosting?
PBX hosting, also known as a Private Branch Exchange, is a phone network hosted through a PSTN or an internet service. These internet services...
Virtual PBX for Jewelry Makers
Here is why virtual PBX for jewelry makers is essential: You are walking down the street and suddenly you see something shine at the corner of your...
A Better Understanding of the VoIP Virtual PBX
Origin and Arrival of the VoIP Virtual PBX Over time, we have witnessed the evolution of different forms of communication. Thanks to new information...
International Cloud PBX: Better Than Ever
More and more companies are abandoning their traditional telephone services in favor of an international cloud PBX. Although it seems strange, many...
Improve Your Art Business With Virtual PBX for Designers
Virtual PBX for designers: The art of drawing From an early age in kindergarten, we are taught to do scribbles and coloring with simple shapes such...
Top 10 Reasons Not To Use a Traditional PBX Phone System
A traditional PBX phone system is no longer the best option. To offer the best quality service for your customers, you want to use the best...
Benefits of a Virtual PBX for Veterinarians
The place of animals in our daily lives There are many benefits to having a virtual PBX for veterinarians. Heard of the saying, “a dog is man's best...
The Benefits of a Cloud Based PBX for Small Businesses
What is Cloud Based PBX? A cloud based PBX is essentially a virtual switchboard for phones that operates without any wires or cables...
Calming Your Toothache With Virtual PBX For Dentists
Virtual PBX for dentists not only help whenever there is a dental emergency. They can also help during medical emergencies as well. A...
Cheaper Virtual PBX Pricing, Thanks to WebRTC
The Importance of Your Business Phone System Virtual PBX pricing changes the way we think of our customers. All businesses, small or large,...
Fonvirtual: The Best Cloud PBX Provider
The best cloud PBX provider, Fonvirtual, offers a virtual PBX without cables and additional devices. Without these additional costs or...
Virtual PBX Comparison to an IT Department
The Structural Organization of a Company A virtual PBX comparison can be made between small and large businesses. At its very core, a business can...
Virtual PBX for Companies: Travel Quietly
Wonder why a virtual PBX for companies can benefit you and how you travel? Think about this: Every living being on planet earth is...
Virtual PBX For Finance: An Indispensable Tool For Financial Advisors
What Type of Services Does a Financial Advisor Provide? At any time in life, one can end up with a huge amount of money in their...
Cloud PBX Features for Real Estate Agencies
At any given time of year, you will always find houses or apartments that are available, regardless of the duration of rental. Most of the...
How To: Steps for a Successful Virtual PBX Login
A virtual PBX login phone system can now be seen as a fundamental tool when it comes to business communication from any location in the world. This...
Companies that Need an International Virtual PBX
The importance of information among employees of a company Whether it is a family business, a private business or a global company, communication is...
The Best Virtual PBX for Travel Agencies
The Pleasure of Holidays After a long year of work and school comes the moment of rest. What better way to regain strength and find inspiration...