Are you concerned about the security of your communications? Are you looking for a way to secure your phone calls and communications but don't know...

The procedure that allows you to change your telephone provider while keeping your telephone number is known as portability. This change of operator...

Digitalisation has transformed many areas of business, especially in communications. For example, most companies now use cloud communication...

Customer service is an area of the company that requires agents to be agile, effective and, above all, able to convey a clear and unified message....

Nowadays, whenever we contact a company, most of the time our conversations with agents can be recorded. You may have wondered why and if there are...

When you need reliable phone call management and the time to make a choice has arrived, it is not always that easy to find the best operator of...

We could say that the fundamental axis of any company is the customer. Even if we have the best facilities, a good product and the best trained...

In any company, it is necessary to maintain constant, effective and quality communication. Not only with our employees, but also with our customers...

We show you the different functionalities of Caller ID and how it can be useful for us. What is it? Caller ID is a feature that can be very useful...

In this article, you will learn how to manage filtering calls to optimize your enterprise’s time and relationships. What exactly is filtering calls?...

Voice over IP, also known as VOIP (Voice over Internet Protocol), is a telecommunications system that works through the Internet network and that...

SIP numbers and how to use them  SIP number is associated with a specific terminal. For its operation we need an IP phone or a special softphone. We...

It is normal, when choosing a technology, equipment or telephony for our company, that we ask ourselves a series of questions and that we don't want...

  IP telephony, or voice over IP, is a technology that allows oral conversations through Internet data packets. This type of technology works...

Today, digital is part of everything that surrounds us. It is something we have become used to. Yet we're not always aware of how we can take...

In recent years, the analog phone number has been shown to be in decline. More and more companies are encouraged to subscribe a virtual number for...

VoIP technology has  implied a real change in companies' communication systems. Thanks to the use of Internet networks, VoIP converts voice into...

  (Session Initiation Protocol ) or SIP calls is a protocol used in Voice IP communications that allows you to make and receive voice and video...

The acronym VOIP is composed of the following words: "Voice Over Internet Protocol". It is a technology that allows you to transfer voice or...

The necessity of a telecom company is immense due to the advantages of globalization. In fact, globalization makes each country as a small village....

Having a secure, fast and modern communication network is a great help for companies and people working in this globalized world. This is why IP...

Communication is an essential element of life. Wherever we are, at any time or regardless of the importance of the information we want to convey, we...

The acronym VoIP stands for Voice over Internet Protocol, which we colloquially understand as being able to communicate verbally, as we do now from...

Professional telephone services have changed radically over the last ten years. Therefore, it is essential to know all the available options if you...

Many of the companies has decided to change completely their communication system and use softphones. Softphone is a software program based on the...

VoIP services have multiple features that are particularly useful for young entrepreneurs. Being a young entrepreneur is not an easy job. Right now...