Are you concerned about the security of your communications? Are you looking for a way to secure your phone calls and communications but don't know...
The new IP technology is called WebRTC. Accessible from anywhere in the world and from any device connected to the Internet. No new investment or system maintenance are required, forget about the noise and echoes in your calls and enjoy the HD quality that WebRTC offers you.
What should you know before changing your phone provider?
The procedure that allows you to change your telephone provider while keeping your telephone number is known as portability. This change of operator...
Security and cloud communication: why WebRTC is the most secure protocol
Digitalisation has transformed many areas of business, especially in communications. For example, most companies now use cloud communication...
Tips for training your customer service agents remotely
Customer service is an area of the company that requires agents to be agile, effective and, above all, able to convey a clear and unified message....
3 advantages of call recording feature in your PBX
Nowadays, whenever we contact a company, most of the time our conversations with agents can be recorded. You may have wondered why and if there are...
Business telephony : how to choose the best operator ?
When you need reliable phone call management and the time to make a choice has arrived, it is not always that easy to find the best operator of...
Tips to improve customer service in your company
We could say that the fundamental axis of any company is the customer. Even if we have the best facilities, a good product and the best trained...
How to choose the best telephony for business?
In any company, it is necessary to maintain constant, effective and quality communication. Not only with our employees, but also with our customers...
What is a Caller ID and what is it used for?
We show you the different functionalities of Caller ID and how it can be useful for us. What is it? Caller ID is a feature that can be very useful...
The importance of filtering calls for your business
In this article, you will learn how to manage filtering calls to optimize your enterprise’s time and relationships. What exactly is filtering calls?...
What is voice over IP and how does it work?
Voice over IP, also known as VOIP (Voice over Internet Protocol), is a telecommunications system that works through the Internet network and that...
SIP number and how to use them
SIP numbers and how to use them SIP number is associated with a specific terminal. For its operation we need an IP phone or a special softphone. We...
Is IP telephony safe?
It is normal, when choosing a technology, equipment or telephony for our company, that we ask ourselves a series of questions and that we don't want...
Codecs in IP telephony. What they are and how they work
IP telephony, or voice over IP, is a technology that allows oral conversations through Internet data packets. This type of technology works...
Digital telephony: how it works and its advantages
Today, digital is part of everything that surrounds us. It is something we have become used to. Yet we're not always aware of how we can take...
How to keep your company’s phone number and turn it into a virtual phone number
In recent years, the analog phone number has been shown to be in decline. More and more companies are encouraged to subscribe a virtual number for...
Advantages of WebRTC technology over SIP
VoIP technology has implied a real change in companies' communication systems. Thanks to the use of Internet networks, VoIP converts voice into...
WhatsApp vs WebRTC: the security of internal communications in companies
Whatsapp vs Webrtc A few days ago, it was announced that senior UN officials are no longer allowed to use the Whatsapp application to exchange...
What are SIP calls and how does it work?
(Session Initiation Protocol ) or SIP calls is a protocol used in Voice IP communications that allows you to make and receive voice and video...
Discover the notion of the VOIP protocol
The acronym VOIP is composed of the following words: "Voice Over Internet Protocol". It is a technology that allows you to transfer voice or...
The necessity of a telecom company for the global world
The necessity of a telecom company is immense due to the advantages of globalization. In fact, globalization makes each country as a small village....
VoIP phone services, new forms of communication
Having a secure, fast and modern communication network is a great help for companies and people working in this globalized world. This is why IP...
Understanding the concept of VoIP protocol
Communication is an essential element of life. Wherever we are, at any time or regardless of the importance of the information we want to convey, we...
Test VoIP calls, the new way to communicate with the world
The acronym VoIP stands for Voice over Internet Protocol, which we colloquially understand as being able to communicate verbally, as we do now from...
Using IP Telephony to Promote Entrepreneurial Activity
Professional telephone services have changed radically over the last ten years. Therefore, it is essential to know all the available options if you...
The importance of communication for a company: Call Center technology
For a company that wants to influence and change the attitudes of the different target audiences (distributors, potential customers, customers,...
Why you should join a CRM call center?
The CRM, Customer Relationship Management, is a model of customer relation management, based on commercial management, marketing and customer...
Softphone and WebRTC phone services, the truth nobody tells you.
Many of the companies has decided to change completely their communication system and use softphones. Softphone is a software program based on the...
VoIP services for young entrepreneurs
VoIP services have multiple features that are particularly useful for young entrepreneurs. Being a young entrepreneur is not an easy job. Right now...