Communication is an essential element of life. Wherever we are, at any time or regardless of the importance of the information we want to convey, we cannot spend a single day without communicating with other people. Fortunately, technology has created another form of communication, at a lower cost and more efficient, than the traditional telephone. It is now possible to make calls with a simple Internet connection. VoIP protocol calls can be defined as the technology that allows the transfer of voice through the process of digitization and transmission through the Internet.
Digitization and data transmission over the Internet require fewer purchases of new equipment and facilities, so users can benefit from several services at the same time, at a lower price.
Advantages of VoIP protocol calls
As mentioned above, VoIP calls, also known as Internet calls, benefit from more advantages over traditional telephone calls for the following reasons:
- Lower costs
The digitization and transfer of data does not require the addition of physical media or cables but requires a computer program designed to implement this VoIP technology.
- Greater mobility
In the VoIP protocol, you switch to virtual, which implies the possibility of connecting to the office without the need to be physically there. With VoIP calls, every employee can be contacted at any time, simply by having an Internet connection.
- Wide variety of services available
VoIP technology is not just a phone call over the Internet. With it, in addition, you can enjoy other additional services:
- Call recording
- Internet Call Forwarding
- Sending messages left in a voicemail to e-mail
- Display of incoming and outgoing call statistics
- Fax integration with email reception
The necessary equipment to benefit from VoIP
Knowing effective technology and not being able to enjoy it means missing a great opportunity. Switching to IP voice is not too complicated. All you need is one of these three devices: an IP phone, a software phone, and an FXO and FXS adapter.
- IP Phone
This type of phone is physically similar to a landline phone, except that it has an Ethernet connection that connects to the VoIP network. It is an alternative analogue phone that is present in the market and is compatible with WIFI.
- The phone software
Also known as “softphone”. This phone software is an application or software that allows a hardware phone to play the role of an IP phone.
To switch to IP phone mode, you need a sound system as an indispensable accessory, i.e. a sound card, a speaker and a microphone.
With a softphone, you can benefit from the services of an IP phone without buying it.
- The FXO and FXS adapter
The last piece of equipment missing to access VOIP calls is the FXO (Foreign Exchange Office) adapter and the FXS (Foreign exchange Subscriber) adapter. These are ports used to connect an analogue line to a VoIP connection.
The FXS adapter consists of a box with an Ethernet port and several analogue ports. For its part, the FXO (Foreign exchange Office) adapter is made up of a box that is equipped with a port for connecting the PBX to the Internet network.
The advantages of Fonvirtual’s WebRTC technology
Thanks to the new WebRTC technology used by Fonvirtual, none of these elements will be necessary to receive calls over the Internet. With WebRTC you can receive and make calls from any device connected to the Internet (PC, tablet, mobile…).
If you receive calls on your computer, all you need is a headset and a microphone. If you do it from your mobile, you will simply have to download an application. That’s why you don’t need to buy additional devices. With your own mobile phone or computer, you will be able to make and receive calls.
Discover all the options and rates we offer to turn your corporate PBX into a modern with VoIP protocol, flexible and cheap! Do not hesitate to contact us.