Online business communication has become a necessity today, thanks to the growing trend of teleworking and the globalization of business. However, with it come risks and vulnerabilities in data management that can compromise the security and privacy of sensitive information.One of the fundamental keys is to ensure that you have a business communication platform that offers the latest advances in security measures and that complies with the increasingly strict regulations on data protection.
Constant updating is essential for security in the cloud.
One of the keys to be up to date in security measures is to update all our systems to the latest versions, and for example in the case of communications, use the latest generation protocols such as WebRTC (Web Real-Time Communication), a technology that allows real-time communication through web browsers without the need to install any additional software. WebRTC uses end-to-end encryption to ensure communication security, making it ideal for businesses looking for a secure and efficient solution for their online communication needs. At Fonvirtual, we work with WebRTC natively and it is a tool that integrates perfectly with all our solutions, allowing companies to communicate securely and privately through a centralized platform.
Business communication limited to users who need the information
In addition to ensuring security and privacy in online business communication, it is important to keep in mind that each user should only access the information they need to do their job. That is, access to confidential information should be limited only to those employees who need it.
Fonvirtual has tools to limit access to information and ensure that each user has access to only the information they need. For example, it allows you to create different internal conversation and dissemination groups for each area or need, which means that only authorized users can access the relevant information. This not only improves security and privacy in business communication but also improves efficiency and productivity in the workplace by ensuring that each user has access to only relevant information.
Comply with data protection laws.
Another of the keys to guarantee the security of our data is to make sure that the companies to which we deliver them treat them correctly by Artificial Intelligence.it is Already having a huge impact on the way companies do their jobs, it also presents some dangers. AI can be used to collect, process and analyze large amounts of data, including sensitive information. Therefore, it is essential to be aware of the risks and limit the amount of sensitive data that is sent to AI systems.
Instead of sending confidential information to systems like ChatGPT, it is more advisable to use solutions like Fonvirtual’s AI, which has servers in Europe and does not use the data to train models. By choosing a reliable and secure AI solution, businesses can ensure the privacy and protection of their sensitive data online. In addition, Fonvirtual offers comprehensive business communication solutions since it integrates all the communication and interaction tools with AI in the same panel, which makes its use very comfortable and also allows direct integration with the company’s data.
It is important to note that the European Union has established strict data protection regulations known as the General Data Protection Regulation (GDPR). This regulation establishes that companies must guarantee the privacy and protection of the personal data of their customers. In this sense, the use of AI systems that can collect and process personal data must comply with the requirements established by the GDPR to guarantee the privacy and security of said data.
Italy has recently imposed restrictions on the use of AI systems like ChatGPT due to potential GDPR violations. This highlights the importance of choosing AI solutions that comply with data protection regulations
Fonvirtual’s business communication solutions comply with European regulations regarding privacy and data protection, which makes them a safe and reliable option for companies seeking to guarantee security and privacy in online business communication.