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Artificial Intelligence in companies: what are its possible uses?
In an increasingly competitive business environment, companies are constantly looking for new ways to differentiate themselves from the rest. Thanks...
WhatsApp API: The Customer Service Difference
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Currently, the channel most used by customers to contact the company is the telephone. Therefore, it is very important for companies to have good...
Guide to teleworking solutions
2020 will undoubtedly be remembered as the year in which companies were forced to completely change the way they worked and had to adapt to working...
How much does it cost to hire a call center service?
Nowadays, it is increasingly necessary to have good customer service by phone. Call centers are a valuable tool for companies that need to handle a...
Difference between call center and telemarketing
The objective of any company is to have the largest possible client portfolio. Sometimes it is very difficult to reach these customers and maintain...