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Fonvirtual, the magical telecom solution for your company

Understanding the concept of VoIP protocol

Communication is an essential element of life. Wherever we are, at any time or regardless of the importance of the information we want to convey, we cannot spend a single day without communicating with other people. Fortunately, technology has created another form of...

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Know the benefits of a call center for your business

A call center is a service that can channel multiple business communications that demand an effective and timely response. They generate a pleasant experience for the customer, ensuring that they feel satisfied and continue acquiring the product or service. It works...

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Cloud PBX system – What is it and how does it work?

Business telephony solutions do not have to be very expensive, at least not as expensive as you may have already assumed. It also should very accessible contrary to what you may think. There are really a lot of options that you can choose from, but make sure that...

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What do Call center outsourcing services offer?

Said in very simple words, what the Call center outsourcing services offer is primarily based on the management of telephone calls by third parties human telephone operators. In order to understand the concept of a call center in a better way, we will need to first...

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