The Fonvirtual Blog
Fonvirtual, the ideal telecom solution for your company
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Recent posts:
What do you need to create a call center ?
These days, it is undeniable that technologies are evolving in such an ever faster way. They bring us new possibilities to realize daily tasks....
Business telephony : how to choose the best operator ?
When you need reliable phone call management and the time to make a choice has arrived, it is not always that easy to find the best operator of...
Callbot and customer service: how do they relate?
When you use the word callbot, you do not really know what it deals with. But when calling a company, if a machine asks you “How may I help?”, this...
Artificial Intelligence and call center: how do they relate?
It is undeniable that new technologies have taken on a fundamental role in our lives. It is also undeniable that these technologies are becoming...
Tips to improve customer service in your company
We could say that the fundamental axis of any company is the customer. Even if we have the best facilities, a good product and the best trained...
4 keys to successfully manage a contact center platform
Regardless of our business structure and industry, providing the right customer service is critical to enhance consumer experience. One of the great...
