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Recent posts:
How to manage a remote working team?
More and more businesses are discovering the possibilities and advantages of teleworking. However, these models entail managing a remote working...
5 tips for remote technical support
In customer service, one of the most important elements is technical support, either in person or, more frequently nowadays, remotely. When we close...
6 ways to communicate with international customers
When a company makes the decision to sell its products in other countries, the most time-consuming, persistent and resource-intensive part is...
How to meet customer expectations properly?
We never get tired of repeating that providing adequate customer service is fundamental for any company. However, in order to provide them with a...
Guide for implementing a chat on your company’s website
Table of contents What is a web chat? Differences between WhatsApp Business and WhatsApp Business API Advantages of a web chat How to implement...
Trends in business communication in 2022
"Reinvent yourself or die" has been the main motto for many businesses. It is undeniable that 2020 and 2021 have been years marked by the pandemic...