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Recent posts:
Key elements in international business communication
Although each one has different needs, for any company, regardless of its size, communication is a fundamental aspect. Currently, many companies are...
4 tips to improve internal communication in your company
Although sometimes we are not aware of it, the productivity of a company is closely linked to the motivation of its workers. And behind this...
5 examples of using chatbots in customer service
It is a fact that, for some years now, Artificial Intelligence has been revolutionizing the world in general, and more specifically, the business...
What are and why use unified communications solutions?
"Unified communications solutions" is a term that is being more and more used in the business world, especially in those companies that have...
3 advantages of call recording feature in your PBX
Nowadays, whenever we contact a company, most of the time our conversations with agents can be recorded. You may have wondered why and if there are...
Why is supervising calls and messages important for customer service?
We constantly hear and repeat that customers are undoubtedly the most valuable asset of any organization. In this sense, we must ensure that their...