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Why use the voicebot for teleprospecting?
Progress is an integral part of human curiosity, we always want to discover more and find ways to help Man in his tasks, from the most banal to the...
Guide for implementing a hybrid working model in your company
Covid-19 has meant a change in many aspects of our lives. However, the area where it has arguably had the biggest impact is on the way people work....
How to automate your call center?
Digital transformation has brought significant changes in the way we work, shop, and even relate to our environment. The fact is that technological...
4 key elements of commercial prospecting
Nowadays, customers have access to a large amount of information that allows them to know the characteristics of a company, product or service...
Porting to virtual telephony: how can it be made?
Human beings are social by nature, and as such, they need to maintain contact with other people, either in person or through tools such as a...
What are the most important call centre KPI ‘s?
Any company must be continually designing and implementing new strategies to ensure that all of its departments are functioning properly. These...