There seems to be a lot of confusion in the world of the telecommunications industry about the level of compatibility between WebRTC (Web Real time Communication) and VoIP (Voice over Internet Protocol). WebRTC is actually a viable form of IP (Internet Protocol) communication system which runs alongside and parallel to the VoIP phone service which is also based on the internet services. Both VoIP and the WebRTC are very heavily being promoted in the business areas. Now, because they both make use of the underlying internet services, it also leads to a lot of confusion: are WebRTC and VoIP both happy friends or unhappy foes? Is it possible for both these systems to coexist in harmony? and, does it all work for the benefit of the client?
What are the similarities between WebRTC and VoIP?
Both VoIP and the WebRTC have similarity in the sense that they both have as their aim to be able to enhance the experience of the user and allow any of the customer devices (whether it may be a mobile, internet etc.) in effortlessly connecting from anywhere while being on any network across the globe.
What are the differences between WebRTC and VoIP?
The main underlying difference between both of these services is that VoIP tends to use many different underlying channels such as voice over a WiFi/3G (Also called VoWiFi/3G), VoIP running over a cable/DSL modem and RCS (Rich Communication Suite). In the case of WebRTC, it is mostly just focused on the communications which are based on the browser, so its use is much easier and complete.
VoIP happens to be an online system of telecommunications which offers a simpler and efficient technology when compared to the traditional phone services. VoIP makes use of the advanced phone technologies for making telephonic calls from the home or office a lot more effective in terms of the cost an gives a lot more features. A standard telephone system makes use of telephone lines in transmitting phone calls, in turn using the physical circuits to make an actual connection. Because VoIP is based on the cloud, the calls are really sent in the form of digital data with no need for cables to make the call, any type of internet connectivity can be made use of for making the calls and that too from a wide range of devices. A lot of businesses and people have made the switch to VoIP for saving money and also because of the ability to access the same phone lines on any device from any place.
Some the benefits that you get by working with the VoIP providers are reduced costs when compared with traditional phone, customer service, no fees involved in installation or service, video conferencing in high definition, integration on the desktop with the most popular CRM solutions, online PBX phone system, auto attendants, remote access and an unlimited number of extension for different office locations.
The WebRTC tech is actually an open code software developed by Google which has improved the present VoIP telephony since it requires fewer resources and offers much better quality. In simpler terms, it acts as the software intermediator which makes it feasible for the application programs to be able to interact with one another and eventually share data. WebRTC is commonly used in enabling communications between browser-based applications for the purposes of Point to point file sharing, voice calling, and for video chatting without the needs to any additional plugins.
The only requirement for its use is an internet connection through wifi or 4G on your cell phone or other devices (tablet or laptop), and you will be able to speak wherever you want, with HD quality. The WebRTC PBX phone system offers all the features you need: schedules, greetings, call queue with music on hold, call transfer, and much others. The flexibility WebRTC provides have no comparison with the traditional communications systems. You will be able to receive on both, your computer and your cell phone simply with having an internet connection.
WebRTC makes it very easy for web developers to make use of VoIP in their internet based applications.