“Click to Speak” is the new “Click to Call”
Communicate for free with your customers around the world via WebRTC
Just one click away from your customers
Your future customers will just need to click on the Click to Speak button on your website to begin talking with one of your service providers. With this feature, they can contact your business, from any location in the world and for free.
Free calls for you and your clients
Fonvirtual will connect the person scrolling through your website directly to you. By hitting Click to Speak, your company will be contacted instantly, for free, and with HD quality sound even if they call you from thousands of miles away.
All the features you need
You can set up your Click to Speak WebRTC with greetings, schedules, call queuing, statistics and more. You‘ll be able to tell which button your calls are coming from in order to better understand the origin of each call.
Need a Click to Speak button on your website?
How does the WebRTC Click to Call work?
Copy and paste a simple line of code into your website
First, we will give you a simple line of code that you will copy and paste to your website to make your WebRTC Click to Call button appear. The Click to Call button works on sites created using WordPress, PrestaShop, Magento, Drupal or any other web development sites. Based on your website configurations, you will be able to customize the button to make it fit in nicely with the rest of your website‘s aesthetic.
One of your website visitors clicked on your Click to Speak button
Any website visitor who wants to contact your company can simply click on the Click to Speak button on your site, from any location in the world. This is possible without needing a phone, needing to type in a phone number, and of course, no costs or additional fees. All thanks to VoIP WebRTC technology, this Click to Speak option allows free phone calls from any location in the world.
The call will be directed straight to your company
It's that simple! Connect with your customers globally at no cost!
For a single fixed fee, you will be able to receive calls with unlimited minutes through your website‘s WebRTC Click to Call button. All of the calls from the Click to Call button will be free for your clients with no extra international charges.
Learn more about Click to Call WebRTC
Discover the benefits of Fonvirtual’s Click to Speak
Increase your sales
It is estimated that with a Click to Speak button on your website, you will generate approximately 35% more calls asking about your company. Your customers will be able to talk to you from any country in the world.
Free for your customers
Your customers and future clients will be able to contact your company for free. Reaching you will be easier than ever thanks to the instantaneous communication through a click of a button. This feature helps boost customer service satisfaction.
No permanent contracts
Like all the services offered by Fonvirtual, the click to speak button has no permanent contracts. But we can asure you, you‘ll love it!
Give your website a friendlier look
With a Click to Call button on your website, you will give off a welcoming and friendly company reputation, which makes clients enjoy coming to your site.
Enjoy all the features
With your WebRTC Click to Call button, as well being able to receive calls for free, you will be able to customize your hours of operation, choose languages, voice menus, etc.
WebRTC: The new VoIP
WebRTC technology is an open code software developed by Google. Thanks to WebRTC, you can make and receive calls on any device without needing to invest in physical IP phones. All with HD audio quality and no more dropped calls.
Your website will be more attractive
A Click to Call option makes your website more attractive, tempting the user to use it, and will reduce the rate of customers hanging up before having their call answered. If you are obsessed with having an aesthetically pleasing website, you will love it!
Make your website attractive with Click to Speak
Click to Call FAQ’s
Is there a cost when making a call through the Click to Call button?
Do I need a special phone or software?
You don’t need a special phone or any kind of additional software. The user will click on the Click to Call button while viewing your site through his web browser, which will direct his call to your company instantly with HD sound quality. If the customer calls from a computer, they may need headphones with a mic to talk and listen efficiently.
How do I include the Click to Speak option on my website?
What is the difference between Click to Call and Click to Speak?
The main difference is that with Click to Speak, calls will be directed through the web browser without needing to enter any phone number. Callers would just need to click the button to be in contact with your company instantly and begin speaking. With Click to Call, users will first need to enter their phone number. This will then launch two calls; one to your company, and the other to the user’s phone. As soon as they answer their phone, they will be in contact with your company.
What happens if the customer calls through the WebRTC Click to Call button from another country?
Absolutely nothing. Our click to call is a global service, so any user that has access to your website, wherever they happen to be located, can call using the Click to Call button in the same way as someone who is in your region. This is a very big advantage as it offers your users a universal and free way to contact your company.
You can manage the Click to Call buttons that you add to your site the same way you manage other buttons, such as changing the language of your site. The Click to Call button is completely customizable and can be configured to let you know the origin of each call.
What happens if I don't answer the call?
You can decide what to do with calls you were unable attend immediately. Maybe the call was made during after hours, or maybe all agents were taking other calls at the time. You can add a voice message informing the caller what they should do next, such as leaving a voicemail message, which can later be listened to as an .mp3 attachment sent to your email.
Does it work with any browser on any device?
Our Click to Call buttons use the new generation of IP technology called WebRTC (Real Time Communications), which is also known as a voice and video communications protocol. It works on multiple web browsers (Chrome, Safari, Firefox) and on smartphones and tablets that can open such web browsers.
What are the advantages of having a Click to Speak button over a Click to Call button?
The first and most important advantage is that the user doesn’t need to insert their phone number anywhere. The problem with the common Click to Call is that most people do not want to give their phone information to a website in fears that they will receive spam phone calls in the future.