Integrate with just one click
In just a few simple steps, you can connect your phone service with your CRM and Helpdesk. Experience the full potential of your services.
Centralize your information
By integrating your virtual PBX and call center software with other CRM tools, you will be able to collect all of your data in one place.
Call center software agents will be faster at completing tasks now that they can take calls and enter customer information on the computer at the same time.
Integrate your CRM with your business phone system
Virtual PBX and Call Center Software integration with your favorite CRM and Helpdesk tools
Multiple CRM tools available to integrate
CRM integration business advantages
When your business phone system is linked to CRM, you’ll always know where your calls are coming from. Agents will provide faster and more efficient customer service.
All stored information
The CRM merger will allow you to record all your customer’s information in one place. Sales made, cases resolved, amount of calls, and call abandonment rate is all recorded under the call statistics.
Collaboration between departments
By integrating your phone network with a CRM, all departments will have access to their call information. This will allow employees to work more efficiently.
Anticipate customer needs
By combining your phone network with CRM, you will be able to access a client’s file while remaining on the phone with them.
Because our services give you total flexibility, you can enjoy these services from anywhere in the world, on any device. Your information is available with you everywhere thanks to WebRTC technology.
Business advantages when using Helpdesk
Information available online
Create improvement plans
Thanks to the CTI integration with a Helpdesk, agents will be able to fill in the information directly from the call. This allows you to document any interactions in detail, which helps save you time.