Integration with Copper®

Integrate your virtual PBX and call center with the Copper® CRM management platform.

 

CTI Integration with Copper

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Improve your agent's efficiency

Integration with Copper® allows you to increase the capabilities of your virtual PBX and call center, improving the efficiency of your extensions and your agents.

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Automate tasks

Calls will be traced, identified, and automatically saved to your Copper® account. You will then have access to complete customer information.

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Increase sales

Integrating Fonvirtual with Copper® allows for increased productivity thanks to the automation of repetitive administrative work.

Integrate your virtual PBX or call center with Copper®

Advantages of integrating Copper® with your phone network

The integration of Copper® and Fonvirtual offers many benefits for your business

Increases agent productivity

Combine information from your contact center or virtual PBX with Copper®. Agents will have access to all client data before they even answer the call.

Personalized assistance for each client

The Copper® CRM allows you to create a customer profile when a call is made. With the information gathered, you can provide a more personal experience the next time you speak with the customer.

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Sell smarter and faster

Simplify your sales process by automating actions and improving agent performance by eliminating unnecessary repetitive tasks.

Access statistics panel

Integrating with Copper® allows you to obtain a detailed analysis of your activity that helps you making decisions in a more appropriate way to optimize your strategy.

Want to integrate your call center software or virtual PBX with Copper®?

Want to know more?

Many customers have already integrated their Virtual PBX or Call center with Copper®. 

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What is Copper® ?

Copper is a CRM that allows you to install a complete telephone system thanks to its functionalities. These include the recording of automatic calls from customers and obtaining detailed reports on each customer.

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What tools does it offer?

This system allows to increase the productivity of the sales team thanks to the recording of calls and the automatic registration of precise data. The customer service can be more personalized, creating a solid and lasting relationship with customers.