Integration with Copper®

Integrate your virtual PBX and call center with the Copper® CRM management platform.

 

CTI Integration with Copper

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Improve your agent's efficiency

Extend the functionalities of your virtual PBX and call center thanks to the integration with Copper®. Your agents will be more efficient.

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Automate tasks

All call traffic will be registered and stored next to your Copper® account data to centralize all information.

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Increase sales

You will eliminate unnecessary times thanks to the integration of Fonvirtual with Copper® and you will improve the performance of your organization.

Integrate your virtual PBX or call center with Copper®

Advantages of integrating Copper® with your phone network

The integration of Copper® and Fonvirtual offers many benefits for your business

Improve Agents Performance

Link the information you receive through your virtual PBX or call center software to that of Copper®, so that agents identify the customer’s information prior to answering the call.

Personalized assistance for each client

Automatically, Copper® will open the client’s record so that you can collect all the call information instantly.

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Simplifying the Sales Process

Enjoy a simpler and faster sales process thanks to the integration of the telephony system with the CRM. Provide your customers with quality and fast phone service to manage their requests.

Access statistics panel

The service will have complete statistics that will allow you to analyze the business activity and make decisions in an appropriate way to optimize the sales strategy.

Want to integrate your call center software or virtual PBX with Copper®?

Want to know more?

Many customers have already integrated their Virtual PBX or Call center with Copper®. 

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What is Copper® ?

Copper is a CRM that allows you to install a complete telephone system thanks to its functionalities. These include the recording of automatic calls from customers and obtaining detailed reports on each customer.

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What tools does it offer?

This system allows to increase the productivity of the sales team thanks to the recording of calls and the automatic registration of precise data. The customer service can be more personalized, creating a solid and lasting relationship with customers.