Google Data Studio® Integration
Integrate your virtual PBX and call center data with Google Data Studio®
Create your own interactive panel
Thanks to the integration of Google Data Studio® with your virtual PBX or call center, you can interactively visualize your data and customer service performance.
Group data automatically
The data will be uploaded to your Google Data Studio® Dashboard automatically on a regular basis. You’ll be able to store all your data in one place.
Information available to everyone
With Google Data Studio® reports, any team member can easily analyze data and make decisions based on the results.
Integrate your virtual PBX or call center with Google Data Studio®
Benefits of integrating Google Data Studio® with your business phone network
Upload your virtual PBX or call center data and customize your reports and statistics
Choose a template or create a new one
Google Data Studio® offers a wide range of templates that you can use to represent your data, including the option we created in Fonvirtual. In addition, you can create your own template tailored to your business needs.
Choose the most important data
You can choose the most important data you want to display through Google Data Studio®. Make the most of your data by turning it into compelling reports and visualizations.
Select the time period you wish to analyze
View precise data by selecting the exact time period you wish to analyze. This allows you to have a more accurate view on the performance of your customer service strategy.
Look further into detail by creating queries or comparing data by selecting filters
Volume of incoming calls and interactions
With Google Data Studio®, you can study the volume of your calls, messages or any other type of contact based on the time of day or day of the week. It also allows you to measure the performance of your agents.
Origine of the calls
Observe where your incoming calls, messages or other interactions are coming from with Google Data Studio® and transform this data into graphs, creating comprehensive reports to provide your customers with a personalized service.
Dive deep into your data
Take advantage of all your collected business data and create a positive outcome. Match Google Data Studio® with other Google tools to increase agent performance and efficiency. Save valuable time through automation.
Interested in integrating your call center software or virtual PBX with Google Data Studio®?
How does the integration work?
The integration of your virtual PBX or call center with Google Data Studio® can be done in just a few simple steps.
What is Google Data Studio®?
Google Data Studio is an analytics tool that allows you to get the most out of your business data through data visualization and dashboard creation features. It includes reports and interactive dashboards for free.
Which tools are used?
This online platform is often used for marketing, and allows you to transform your business data. Visualize results and work as a team. Connect Google Data Studio® with other tools such as Google Analytics, Google Ads, Google Sheets and more. The integration offers a complete solution that will help you generate a greater analysis of your data.
