Integration with Intercom®

Integrate your virtual PBX and call center with the Intercom® CRM management platform.

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Improve your agent's efficiency

Integration with Intercom® allows you to increase the capabilities of your virtual PBX and call center, improving the efficiency of your extensions and your agents.

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Automate tasks

Calls will be traced, identified, and automatically saved to your Intercom® account. You will then have access to complete customer information.

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Increase sales

Integrating Fonvirtual with Intercom® allows for increased productivity thanks to the automation of repetitive administrative work.

Integrate your virtual PBX or call center with Intercom®

Advantages of integrating Intercom® with your phone network

The integration of Intercom® and Fonvirtual offers many benefits for your business

Combine your information

Combine information from your contact center or virtual PBX with Intercom®. Increase your agents’ productivity by giving them access to customer information before picking up the call.

Improve your customer service

Integrating with Intercom®, will give you direct access to all the information concerning your customers in order to offer them a personalized service.

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Simplify your sales process

Thanks to artificial intelligence, you can improve your company’s return on investment by highly increasing your sales and thus simplifying your work processes.

Access statistics in order to improve

By integrating your PBX or call center software with Intercom®, you will have access to statistics to optimize your strategy.

Want to integrate your call center software or virtual PBX with Intercom®?

Want to know more?

Many customers have already integrated their Virtual PBX or Call center with Intercom®. 

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What is Intercom® ?

Intercom  is defined as a communication/messaging platform that helps companies connect with their customers. To this end, it includes applications that improve customer experience.

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What tools does it offer?

Intercom® provides numerous tools to manage customer service efficiently, and marketing and communication. Its main benefit consists in showing who is using your product or visiting your webpage and facilitating personal communication with them through specific content.