Integration with Kustomer®
Integrate your virtual PBX and call center with the Kustomer® CRM management platform.
Calls will be traced, identified, and automatically saved to your Kustomer® account. You will then have access to complete customer information.
Integrating Fonvirtual with Kustomer® allows for increased productivity thanks to the automation of repetitive administrative work.
Integrate your virtual PBX or call center with Kustomer®
Advantages of integrating Kustomer® with your phone network
The integration of Kustomer® and Fonvirtual offers many benefits for your business
Combine your information
Combine information from your contact center or virtual PBX with Kustomer®. Increase your agents’ productivity by giving them access to customer information before picking up the call.
Improve your customer service
Integrating with Kustomer®, will give you direct access to all the information concerning your customers in order to offer them a personalized service.
Simplify your sales process
Thanks to artificial intelligence, you can improve your company’s return on investment by highly increasing your sales and thus simplifying your work processes.
Access statistics in order to improve
By integrating your PBX or call center software with Kustomer®, you will have access to statistics to optimize your strategy.
Want to integrate your call center software or virtual PBX with Kustomer®?
Want to know more?
Many customers have already integrated their Virtual PBX or Call center with Kustomer®.
What is Kustomer® ?
Kustomer is a service aiming to improve customer experience. It allows the user to know everything about his customers, connect with them wherever they are and automate all his business processes.
What tools does it offer?
Kustomer connects agents with all customer data from internal and third party systems, providing a complete view of customer information. This generates more productive and efficient conversations. Kustomer CRM acts automatically using intelligent customer service software.