Integration with Planhat®
Integrate your virtual PBX and call center with the Planhat® CRM management platform.
Calls will be traced, identified, and automatically saved to your Planhat® account. You will then have access to complete customer information.
Integrating Fonvirtual with Planhat® allows for increased productivity thanks to the automation of repetitive administrative work.
Integrate your virtual PBX or call center with Planhat®
Advantages of integrating Planhat® with your phone network
The integration of Planhat® and Fonvirtual offers many benefits for your business
Increases agent productivity
Combine information from your contact center or virtual PBX with Planhat®. Agents will have access to all client data before they even answer the call.
Personalized assistance for each client
The Planhat® CRM allows you to create a customer profile when a call is made. With the information gathered, you can provide a more personal experience the next time you speak with the customer.
Sell smarter and faster
Simplify your sales process by automating actions and improving agent performance by eliminating unnecessary repetitive tasks.
Access statistics panel
Integrating with Planhat® allows you to obtain a detailed analysis of your activity that helps you making decisions in a more appropriate way to optimize your strategy.
Want to integrate your call center software or virtual PBX with Planhat®?
Want to know more?
Many customers have already integrated their Virtual PBX or Call center with Planhat®.
What is Planhat® ?
Planhat is a customer management software that allows you to access important information about your customers when they make a call. In addition, all interactions are stored in the same place, simplifying and improving the management tool.
What tools does it offer?
Planhat allows you to see all the contact information stored in the CRM, the tickets, the e-mails, the messages, the payments, etc., as well as see the date, time, duration and recording of the call. The service is easy to use, it allows the agent to directly access the information that he needs.