Integration with Salesforce®
Integrate your virtual PBX and call center with the Salesforce® CRM management platform.
Improve your agent's efficiency
Increase the productivity of your employees by integrating Salesforce® with the virtual PBX or Fonvirtual’s call center software.
Automate tasks
Improve the company’s telephony system by automating call reception and identifying the customer’s record before answering the call.
Increase sales
It combines the advantages provided by the functionalities of the Fonvirtual telephony system with the advantages of working with Salesforce®.
Integrate your virtual PBX or call center with Salesforce®
Advantages of integrating Salesforce® with your phone network
The integration of Salesforce® and Fonvirtual offers many benefits for your business
Increases agent productivity
Combine information from your contact center or virtual PBX with Salesforce®. Agents will have access to all client data before they even answer the call.
Personalized assistance for each client
The Salesforce® CRM allows you to create a customer profile when a call is made. With the information gathered, you can provide a more personal experience the next time you speak with the customer.
Sell smarter and faster
Simplify your sales process by automating actions and improving agent performance by eliminating unnecessary repetitive tasks.
Access statistics panel
Want to integrate your call center software or virtual PBX with Salesforce®?
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Many customers have already integrated their Virtual PBX or Call center with Salesforce®.
What is Salesforce® ?
Salesforce helps companies improve their relationship with their customers thanks to a management platform. This software allows you to work directly using the Internet because all the information collected is stored in the cloud.