Integration with Shopify®
Integrate your virtual PBX and call center with the Shopify® CRM management platform.
You will automatically be able to identify the customer’s order status when he calls the company’s PBX or call center software.
Increase the speed with which your agents answer calls and solve customer questions and queries with the integration of Shopify®.
Integrate your virtual PBX or call center with Shopify®
Advantages of integrating Shopify® with your phone network
The integration of Shopify® and Fonvirtual offers many benefits for your business
Centralize your information
All the information obtained through your call center software or your unified virtual PBX in the same tool. Agents will be able to identify the client before answering the call.
Improve your customer service
It improves the quality of the telephone service by recognizing the client previously, all their information and thus offering a service adapted to their needs.
Simplify your sales process
It improves the performance of the commercial activity thanks to the integration of Shopify® with the telephone system of the company. Make it easier for your employees to work by unifying tools in the cloud.
Act according to your results
You will have complete statistics of all calls you make and receive through your virtual PBX and call center. In addition, you will be able to record these calls in Shopify®.
Want to integrate your call center software or virtual PBX with Shopify®?
Want to know more?
Many customers have already integrated their Virtual PBX or Call center with Shopify®.
What is Shopify® ?
Shopify is a platform that allows individuals to create their own e-commerce. To do so, it offers many tools for the creation of web pages.
What tools does it offer?
It is available in all languages and facilitate sales in all parts of the world. It offers intuitive e-commerce management tools as well as a complete marketing package. It allows salespeople and customers to be connected securely via the platform.