Calls will be traced, identified, and automatically saved to your Zoho® account. You will then have access to complete customer information.
Integrating Fonvirtual with Zoho® allows for increased productivity thanks to the automation of repetitive administrative work.
Integrate your virtual PBX or call center with Zoho®
Advantages of integrating Zoho® with your phone network
The integration of Zoho® and Fonvirtual offers many benefits for your business
Increases agent productivity
Unify all the information collected in your virtual PBX or contact center with ZohoCRM®, so that employees can access the customer record before answering the call.
Personalized assistance for each client
ZohoCRM® allows you to create clients’ recognition when the customer calls or create a new customer profile after identifying that the data is not yet registered.
Sell smarter and faster
Every sales process is simplified once tasks are automated and information is centralized. Thanks to the integration you will improve the productivity of your agents and the performance of the company.
Access statistics panel
Get a detailed analysis of your activity thanks to the integration with Zoho®, that allows you to make the right decisions to optimize your sales strategy.
Want to integrate your call center software or virtual PBX with Zoho®?
Want to know more?
Many customers have already integrated their Virtual PBX or Call center with Zoho®.
What is Zoho® ?
What tools does it offer?
This CRM offers statistical reports to measure the results of each business activity. It also allows you to manage your performance based on forecasts established using AI.