Calls will be traced, identified, and automatically saved to your Zoho® account. You will then have access to complete customer information.
Integrating Fonvirtual with Zoho® allows for increased productivity thanks to the automation of repetitive administrative work.
Integrate your virtual PBX or call center with Zoho®
Advantages of integrating Zoho® with your phone network
The integration of Zoho® and Fonvirtual offers many benefits for your business
Increases agent productivity
Combine information from your contact center or virtual PBX with Zoho®. Agents will have access to all client data before they even answer the call.
Personalized assistance for each client
The Zoho® CRM allows you to create a customer profile when a call is made. With the information gathered, you can provide a more personal experience the next time you speak with the customer.
Sell smarter and faster
Simplify your sales process by automating actions and improving agent performance by eliminating unnecessary repetitive tasks.
Access statistics panel
Integrating with Zoho® allows you to obtain a detailed analysis of your activity that helps you making decisions in a more appropriate way to optimize your strategy.
Want to integrate your call center software or virtual PBX with Zoho®?
Want to know more?
Many customers have already integrated their Virtual PBX or Call center with Zoho®.
What is Zoho® ?
What tools does it offer?
This CRM offers statistical reports to measure the results of each business activity. It also allows you to manage your performance based on forecasts established using AI.