Integration with Zoho®

Integrate your virtual PBX and call center with the Zoho® CRM management platform.

CTI integration with Zoho

cti-crm-integration-efficiency

Improve your agent's efficiency

Integration with Zoho® allows you to increase the capabilities of your virtual PBX and call center, improving the efficiency of your extensions and your agents.

cti-crm-integration-automate

Automate tasks

Calls will be traced, identified, and automatically saved to your Zoho® account. You will then have access to complete customer information.

cti-crm-integration-sales

Increase sales

Integrating Fonvirtual with Zoho® allows for increased productivity thanks to the automation of repetitive administrative work.

Integrate your virtual PBX or call center with Zoho®

Advantages of integrating Zoho® with your phone network

The integration of Zoho® and Fonvirtual offers many benefits for your business

Increases agent productivity

Combine information from your contact center or virtual PBX with Zoho®. Agents will have access to all client data before they even answer the call. 

Personalized assistance for each client

The Zoho® CRM allows you to create a customer profile when a call is made. With the information gathered, you can provide a more personal experience the next time you speak with the customer.

cti-crm-integration-benefits

Sell smarter and faster

Simplify your sales process by automating actions and improving agent performance by eliminating unnecessary repetitive tasks.

Access statistics panel

Integrating with Zoho® allows you to obtain a detailed analysis of your activity that helps you making decisions in a more appropriate way to optimize your strategy.

Want to integrate your call center software or virtual PBX with Zoho®?

Want to know more?

Many customers have already integrated their Virtual PBX or Call center with Zoho®. 

cti-integration-zoho-pbx
=

What is Zoho® ?

Zoho Zoho is a CRM that gathers information from sales and provides a powerful analysis on the company’s activity. This tool includes a performance management system that helps convert more potential clients into returning customers.
=

What tools does it offer?

This CRM offers statistical reports to measure the results of each business activity. It also allows you to manage your performance based on forecasts established using AI.