Legal Notice

Privacy policy and Data protection

Legal notice

1. About this legal notice and its acceptance This legal notice (hereinafter the “Legal Notice”) governs the use of the Internet portal service “www.fonvirtual.com” (hereinafter the “Site”) that GLOBOMAIL, SL (Hereinafter “Company”) makes available to Internet users. Using the portal confers the user condition of the Portal (hereinafter the “User”) and implies full and unreserved acceptance of each and every provision of this Legal Notice as published by the company in moment that the user accesses the Portal. Consequently, the user must read carefully this Privacy Policy in each of the occasions on which it intends to use the Portal, since it may be modified. Likewise, the use of this website is subject to all notices, use regulations and instructions made known to the User by the company replace supplement and / or modify this Legal Notice. 2. Object Through the portal, the company provides users access and use of various services and content (hereinafter the “Services”) made available by the company or third parties. 3. Conditions of access and use the portal 3.1. Free access and use of the Portal Access to the portal is free to users. Nevertheless, some of the services provided by the company or by third parties via the Website are subject to pay a price in the manner set forth in the relevant Conditions. 3.2. User Registration In general access to the portal does not require prior subscription or registration of users. However, the company can influence the use of certain Services to the prior completion of a user registration. The company also offers users some services whose use requires the completion of additional records. The register must be made in the manner expressly indicated in the service itself or the conditions governing it. 3.3. Accuracy of information All information provided by the User through the Services must be truthful. For this purpose, the User guarantees the authenticity of all data communicated as a result of completing the necessary forms for subscription to the Services. Similarly, the User’s responsibility to keep all information provided to the company constantly updated so that it responds at all times to the real situation of the user. In any event the User shall be solely responsible for any false or inaccurate statements made and the damage caused to the company or others for the information provided. 3.4. Minors To use the services of minors must obtain permission from their parents, guardians or legal representatives, who will be responsible for all acts performed by children in their care. The full responsibility in determining the specific content and services to which minors have access up to the adults who are in charge. As the Internet makes it possible to access content that may not be appropriate for minors, it informs users that there are mechanisms, including software filtering and blocking, which limit the content available and, although not infallible, are especially useful to control and restrict the materials that can be accessed by minors. 3.5. Obligation to make proper use of the Website and Services The User agrees to use the Website and the Services in accordance with the law, this Legal Notice, Conditions of certain Services and other notices, use regulations and instructions made known, as well as moral and good generally accepted customs and public order. To this end, the User shall not use any of the Services for illegal purposes, prohibited in this Legal Notice, harmful to the rights and interests of others, or in any way damage, disable, overburden, impair or prevent the normal use of the Services, equipment or documents, files and all sorts of content stored on any computer (hacking) of the company, other Users or any Internet user (hardware and software). In particular, and merely indicative and not exhaustive, the User agrees not to transmit, distribute or make available to third parties any information, data, content, messages, graphics, sound files and / or images, photographs, recordings, software and, in general, any kind of material that: A. – is in any way contrary to, disparages or undermines fundamental rights and public freedoms recognized in the Constitution, international treaties and other legislation; B. – induce, incite or promote criminal, slanderous, defamatory, violent or, in general, contrary to law, morality and generally accepted good customs or public order; C. – induce, incite or promote actions, attitudes or thoughts on sex discrimination, race, religion, creed, age or condition; D. – enter, make available or allow access to products, items, messages and / or criminal, violent, offensive, harmful or, in general, contrary to law, morality and decency generally accepted public order; E. – leads or may lead to an unacceptable state of anxiety or fear; F. – induce or incite involvement in dangerous, risky or harmful to health and psychological balance; G. – is false, ambiguous, inaccurate, exaggerated or extemporaneous, that induces or misleading about its purpose or the intentions or purposes of communicating; H. – is protected by any rights of intellectual property belonging to third parties without the User having previously obtained legal authorization to carry out the use made or intended; I. – violate the secrets of others; J. – contrary to the right to honor, personal and family privacy or image of individuals; K. – in any way impair the credit of the company or others; L. – infringe regulations on privacy of communications; M. – constitutes, in his case, illegal, deceptive or unfair and, in general, constitutes unfair competition; N. – incorporates virus or other physical or electronic elements that may damage or impede the normal operation of the network, system or computer equipment (hardware and software) of the company or third parties that may damage the electronic documents and files stored in such equipment; O. – causes its characteristics (such as format, length, etc..) Difficulties in the normal operation of the Service; Q. – contains HTML tags other than those expressly authorized by the company. 3.6. Obligation to make proper use of the Content In accordance with the provisions of clause 3.5, the User agrees to use the content available to users in the Portal, by them, but are not limited to, text, photographs, graphics, images, icons , technology, software, links and other audiovisual or sound as graphic design and source code (hereinafter, the “Content”) in accordance with the law, this Legal Notice, Conditions of certain Services and other notices, use regulations and instructions made known, as well as morality and generally accepted good customs and public order, and in particular, you agree not to: A. – to reproduce, copy, distribute, make available or otherwise publicly communicate, transform or modify the Content, unless you have permission of the copyright holder or it is legally permitted; B. – delete, manipulate or otherwise alter the “copyright” and other identifying data of the reserved rights of the company or its owners, the fingerprints or any other technical means established for recognition. The User shall not obtain or attempt to obtain the content using means or procedures other than that, as the case may have been placed at his disposal for this purpose or have indicated to this effect on sites where find the contents or, in general, which is used on the Internet for this purpose provided they do not involve a risk of damage or disable the Website, the Services and / or the Content. 3.7. Use of the Services offered on the Website in accordance with the Anti-Spamming Policy Company The User agrees not to: 1. collect data for advertising purposes and to send any kind of publicity and communications for the purpose of sale or other commercial without any prior request or consent; 2. sending any other unsolicited messages or previously consented to a plurality of persons; 3. send chain letters or unsolicited electronic previously consented; 4. use distribution lists which can be accessed through the Services for conducting the activities mentioned in (i) to (iii) above; 5. make available to third parties for any purpose, data collected from distribution lists. Users or third parties harmed by the receipt of unsolicited messages to a plurality of persons may communicate to the company by sending a message to the following email address: comunica@faxvirtual.com 4. No license All trademarks, trade names or logos of any kind that appear on the Site are owned by the company or others, can not be deemed to use or access the Website and / or gives the user fee services over any trademarks, trade names and / or logos. Also, the contents are intellectual property of the company or third party, without being transferred to the user, under the provisions of this Legal Notice, none of the rights that exist or may exist in such content beyond what strictly necessary for the proper use of the Website and the Services. 5. INTELLECTUAL PROPERTY Fax virtual and Faxvirtual.com are registered trademarks. All content displayed on the Website, and in particular, designs, text, graphics, logos, button icons, software, trade names, trademarks, industrial designs or any other signs susceptible of industrial and commercial use are subject to copyright intellectual and industrial property www.faxvirtual.com or third party owners who have authorized their inclusion on the site. Under no circumstances shall any license granted or waiver, transfer, transfer all or part of such rights or confer any right or expectation of rights, in particular, alteration, exploitation, reproduction, distribution or public communication these contents without the express permission of the company. 6. LAW SOCIETY SERVICES INFORMATION AND ELECTRONIC COMMERCE With respect to the Law of Services of the Information Society and Electronic Commerce 34/2002 of 11 July, the company complies with the obligations required by LSSI to providers of information society established in Spain . GLOBOMAIL, SL has its headquarters in Seville, Spain, Avenida de la Constitución, 2, is provided with CIF number B-91240911 and entered in the Register of Seville. To contact us, we offer different ways to contact you will find in our “contact.” 7. Disclaimer of warranties and liability 7.1. Exclusion of guarantees and liability for the operation of the Website and Services 7.1.1 Availability and continuity, usefulness and fallibility The company does not guarantee the availability and continuity of the Website and the Services. When reasonably practicable, the Company advances notice of any interruption in the operation of the Website and the Services. The Company does not warrant the use of the Website and the Services to perform any specific activity, nor its infallibility, and in particular but not exclusively, that users can effectively use the Website and the Services, access the different web pages that form the Portal or those from which services are provided. The company disclaims, to the extent permitted by law, all liability for damages of any kind that may be due to lack of availability or continuity of the portal and services, or the fraudulent use that users have attributed to the portal and services, to the fallibility of the portal and services, and particularly but not exclusively, to failures in access to different web pages of the website or those from which services are delivered. 7.1.2 Privacy and security in the use of the Website and Services The company does not guarantee the privacy and security of the use of the Website and the Services and, in particular, does not guarantee that unauthorized third parties may be aware of the nature, conditions, characteristics and circumstances of users who make use of the Website and Services. The company disclaims, to the extent permitted by law, all liability for damages of any kind which may be due to knowledge that might have unauthorized access to the type, conditions, characteristics and circumstances of use that users make portal and services. 7.2. Disclaimer of warranties and liability for the Content 7.2.1 Quality The company does not control or guarantee the absence of viruses or other elements in the Contents that may cause alterations in the system (software and hardware) or electronic documents and files stored on your computer system. The company disclaims, to the extent permitted by law, all liability for damages of any kind that may result from the presence of viruses or the presence of other elements in the contents that may alter the computer system, electronic documents or files from users. 7.2.2 Legality, reliability and utility The company does not guarantee the truthfulness, accuracy and usefulness of the Content. The company disclaims, to the extent permitted by law, all liability for damages of any kind that may arise from the transmission, distribution, storage, availability, reception or access to content, and particularly but not exclusively, for damages that may result from: 1. breach of the law, morality and generally accepted good customs or public order as a result of the transmission, distribution, storage, availability, reception or access to content; 2. the infringement of the rights of intellectual property, trade secrets, contractual commitments of any kind, the rights to honor, personal and family privacy and image of persons, property rights and all other rights belonging to third parties as a result of the transmission, distribution, storage, availability, reception or access to content; 3. carrying out acts of unfair competition and illegal advertising as a result of the transmission, distribution, storage, availability, reception or access to content; 4. the lack of truthfulness, accuracy, completeness, relevance and / or timeliness of the content; 5. unsuitability for any purpose and fulfilment of expectations generated by the contents; 6. failure, delayed performance, defective performance or termination for any reason of the obligations assumed by third parties and contracts with third parties through or in connection with access to content; 7. vices and defects of any kind of content transmitted, distributed, stored, made available or otherwise transmitted or made available, received, obtained or is accessed through the website or services. 7.2.3 Accuracy, completeness and timeliness The company does not guarantee the truthfulness, accuracy, completeness and timeliness of the Content. The company disclaims, to the extent permitted by law, all liability for damages of any nature due to the lack of truthfulness, accuracy, completeness and / or timeliness of the content. 7.4. Disclaimer of warranties and liability for the use of the Site, the Services and Content by Users The company has no obligation and does not control the use that Users of the Website, the Services and Content. In particular, the company ensures that users use the Website, Services and Content in accordance with this Privacy Policy and, where appropriate, with conditions which may apply, or do so in a diligent and prudent. The company has no obligation to check and verify the identity of users or the accuracy, timeliness, completeness and / or authenticity of the data that users provide about themselves to other users. The Company excludes all liability for damages of any kind that may result from the use of services and contents by users or which may be due to the lack of accuracy, timeliness, completeness and / or authenticity of the Information that users provide to other users about themselves and, in particular but not exclusively, for damages of any kind that may be due to the impersonation of another by a user in any classcommunication made through the portal. 8. Privacy To use certain Services, Users must first provide the Company with certain personal data (hereinafter “Personal Data”). The company guarantees the security and confidentiality of personal information provided by users, and thus, in accordance with the provisions of Law 15/1999 on the Protection of Personal Data (Act) and the implementing regulations The customer / user is informed and consents to the inclusion of their data in the computerized files of the company and the processing of them, including those that the company has access as a result of browsing this website for the purposes of sending commercial communications, marketing products and services, the maintenance of their contractual relationship and any management company, in order to tailor our offers to its particular characteristics. The recipients of this data will be the commercial and technical company. These personal data is processed and incorporated into the relevant files, which are duly registered with the General Register of the Spanish Agency for Data Protection.The privacy policy of the company assured in any case, the exercise of rights of access, rectification, cancellation, assessment and opposition in the terms established by current legislation. Therefore, in accordance with the provisions of Law 15/1999 on the Protection of Personal Data (Act) and the regulations, GLOBOMAIL, SL undertakes to adopt the necessary measures to ensure the confidentiality of such data and informs you of the ability to exercise, according to those rules, the rights of access, rectification, cancellation and opposition by writing to email comunica@fonvirtual.com. The User expressly consents to the transfer of personal data to companies associated with GLOBOMAIL, SL, solely for the purposes mentioned above. The company may use cookies when a user browses the Web sites and pages Portal. The cookies can be used on websites and portal websites are only associated with the browser of a specific computer (an anonymous user) and do not provide the name of the user. Thanks to cookies, it is possible that the company recognizes the browsers of registered users after they have registered for the first time without having to register each time they access the areas and services reserved exclusively for them. Cookies can not read cookie files created by other providers. Users have the ability to configure your browser to notify of the reception of cookies and refuse the use of cookies on your hard drive. Please read the instructions and manuals on your browser for more information. To use the Portal, it is not necessary for the user allows the installation of cookies sent by the company, notwithstanding that in such cases will require the user to register each time you access a service requiring prior registration. 9. PROCEDURE IN EVENT OF UNLAWFUL ACTIVITIES In the event that any User or third party considers that there are facts or circumstances revealing the illegality of the use of any Content and / or conducting any activity on the web pages included in or accessible through the Portal, and in particular, the violation of intellectual property rights (patents, industrial designs, trademarks, trade names, etc.). or other rights, they should notify the company in which there are the following: 1. claimant’s personal data: name, address, phone number and email address; 2. specification of the alleged infringing activity carried out on the Website and in particular the case of an alleged violation of rights, and specific indication of the protected content and its location on the web pages; 3. facts or circumstances revealing the illegality of the activity; 4. in case of violation of rights, handwritten signature or equivalent, with personal data of the holder of the rights allegedly infringed or authorized to act on behalf of it; 5. express statement, clear and under the responsibility of the claimant that the information provided in the notification is accurate and the illegality of the use of the content or carrying out the activities described. 10. Notifications All notices and communications (hereinafter the “Notices”) by the user to the company deemed effective for all purposes, when addressing the Service Desk by emailing the following address: comunica@fonvirtual.com All notifications from the company the User is deemed effective for all purposes, when performing any of the following ways: 1. Send by mail to the address of the user when it has previously been made aware of the company; 2. Sending email to any of the mailboxes that the user has or may have as part of any other service the company provides to the user; 3. Communication via a phone call the phone number of the user, when it has previously been made aware of the company; 4. Through pop-sent during the provision of services by the company to the user. In this sense, all making the company Notifications to User shall be considered validly made if it were conducted using the data and through the means mentioned above. For this purpose, the User declares that all information provided by him are true and correct and undertakes to inform the company any changes relating to the notification data. 11. Withdrawal and suspension of services The Company may withdraw or suspend at any time without prior notice provision of services to those Users who violate the provisions of this Legal Notice. 12. Applicable Law This Legal Notice is governed in each and every one of its clauses by Spanish law. All types of litigation, dispute, matter or claim arising from the execution or interpretation of this legal notice shall be resolved by arbitration under ARBITEC, which was entrusted with the administration of arbitration and the appointment of arbitrators in accordance with Rules and Bylaws

Privacy Policy and Data Protection

GLOBOMAIL, SL (Hereinafter “Company”) wishes to inform customers and users of its website, the policy pursued for treatment and protection of personal data of those who voluntarily use the forms for information, contact or signing up for any of the services offered throughout this web portal, which requires the communication of personal data.

This policy is adapted to the new (UE) 2016/679 Regulation, known as GDPR (General Data Protection Regulation). Proceed to detail:

1. Identification of the controller.

GLOBOMAIL, SL (Hereinafter “Company”) domiciled in Seville, Spain, in Avda. Constitución, 34, 41001, provided with the CIF number B- 91240911 and registered in the Registro Mercantil de Sevilla. Is the only responsible of the management, administration and custody of all personal information.

 

2. Update policies

The company amend, without notice, this privacy policy whenever necessary to adapt it to any legislative change, regulatory, judicial, administrative or in order to adapt the policy to the instructions of the Data Protection Agency or legitimate object of the company. Any modification of this policy notwithstanding will be published and advised on the website of the company and the policy itself. For all these reasons, the company recommends users to read these policies periodically to be aware of the changes in them are made.

 

3. Purpose of the file.

The company does not request data on its Web site users to visit it, therefore, the communication of personal data by the user to the company via their website can only be understood to take place when they voluntarily use the services of test, the forms of contract or request for information to the company. All these forms announce the application of the new GDPR, providing briefly but enough information the user may need.

The data processing is performed for the following purposes: To carry out if all efforts related to the processing of high recruitment and provision of services and address and answer the submissions received, the maintenance of trade relations and historical information on commercial offerings and industry news related to the company.

 

4. Consent

The company has provide users, at the moment of filling the forms, with all demandable means so the user is completely aware of who, how and for what reason will treat its personal information. Furthermore, an actively expressed consent is required, being impossible to fill in the form otherwise. When the user sends an email or communication to the company, stating other personal data, that user will be giving their free, unequivocal, specific, informed and expressly for the treatment of personal data by the company for the purposes set forth above, as well as meeting their communication or send documentation.

To the same end, the company reports that, if the client sends an email or communication to the company’s personal information because of their position in a company, whether as administrator, manager, agent and / or other charges as contact person within the firm, it is understood that such communication involves the provision of free, unequivocal, specific, informed and express consent to the processing of personal data by the company for the purposes set forth above, as well as answering their communication or send documentation.

The user’s consent not only include transferring their personal data to the Company but to third-parties the company works with too: the final telecommunication services provider, hosting, CRM and email manager. This statement about third-parties is developed in the following chapter 5.

 

5.  Identification of third-parties which will have access to the data.

Identification of the third-party recipients the company intends to make cessions or provide access to data:

  • Public Administration in those cases in which will be requested due to the valid legislation in each matter at each moment, and equally, to other government organs.
  • Email management services, at the present Google through its different tools
  • CRM services, at the present with Zoho
  • Data storage and hostage services
  • Dialoga SA, final provider of the telecommunication service, as well as the other companies related to the group.

The company informs the user and the client that any treatment of personal data is subjected to the active legislation in Europe in the matter of data protection, established by the present GDPR. Therefore, the company is only responsible for and only guarantees the confidentiality of  the personal data requested through this web portal, with no responsibility to the treatment and later uses of the personal data, third-parties providers of the company’s services may do with the information they have access to for the purpose of providing their services or performing their activity. Likewise, the company do not assume the responsibility of the data treatment third-parties may carry out, which may establish hyperlinks to the company neither of those who remit hyperlinks to the visitors.

 

6. Data Quality

The company warns users that, unless the existence of a legally constituted representation, any user can use the identity of another person and communicate your personal data, so the user must at all times bear in mind that can only include data for their own personal identity and that adequate, relevant, timely, accurate and true. To this end, the user is solely liable for any direct and / or indirect damage caused to third parties or the company, using another person’s personal data, or your own personal data when they are false, erroneous, not current, inadequate or irrelevant.Also the user to use the personal data of a third party liable to him for reporting requirement in Article 5.4 of the Data Protection Act for when personal data have not been obtained from the concerned and / or the consequences of failing to inform him.

 

7. Exercise of the following rights by the user:

  • Right of access: the right to be informed and to request access to the user’s data we manage.
  • Right of rectification: the right to request the modification in terms of correction or update of the data, for being incorrect or incomplete.
  • Right of elimination: The right to request the elimination of all the personal data.
  • Right of restriction: The right to request a restriction of the user’s data, either temporarily or permanently.
  • Right of Data portability: the right to request a copy of all the data in an electronic format and concede them to a third-party so they can be used, as requested by the user.
  • Right to object. the right to request an objection to the processing of the personal data.
  • Right to not be subjected to automatized decision making: the right to not be subjected to the creation of profiles, when the decision could have a legal effect for the user or generate a similar effect.

The company informs the user of the possibility to exercise their rights sending an email to the address juridico@fonvirtual.com and indicating “Personal Data Modification” as the subject of the email, or through a written application addressed to the following address: Sevilla, España, Avda Constitución, 34 – 41001.

8. Use forms to collect personal data

The company includes in all its forms a brief text which however collect all the fundamental elements for the user to understand who will manage the data, how will do it, for what purposes and with who will share it. It is mandatory for the user to check the box of consent to this data protection policy, becoming an expressed consent.

9. Terms

The collected personal data will remain stored as long as it is necessary for the purpose they were collected for and ultimately, as long as there is a contractual or commercial correlation. All of this unless any of the rights of modification, elimination, restriction or objection discussed before are exercised.

10.Security measures in relation to the processing of personal data.

The company informs the user that, in accordance with the provisions of the Data Protection Act and the Regulation of Security Measures, has adopted the necessary technical and organizational measures to ensure the security of personal data and prevent tampering, loss, unauthorized access or treatment, given the state of technology, the nature of the data stored and the risks they are exposed. Also the company provides the user with the duty of professional secrecy of personal data of users and the duty to save them.

 

11. Amend this privacy policy.

The company reserves the right to amend this policy to adapt to future legislative or case law, as well as industry practices, informing users of changes that may occur. The company also reserves the termination of services, in those users who do not meet the legal terms and conditions.