Telecommuting: Solutions for Remote Work 

Work from home thanks to WebRTC technology

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Internal and external telecommunications

Interact with your clients and coworkers through voice, message, and video. Monitor your work flow in real-time with the help of different supervisor tools and office hour scheduling features.

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Use any device, from any location

Your team members can work from home, the office, or anywhere in the world. All you need is a computer, cell phone, or tablet with a stable internet connection. 

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Everything is integrated

Your business phone network, PBX, or call center software is available on any web browser without the need of a VPN, SIPTrunks, softphones or other additional equipment. 

Ability to telecommute in just a few hours

Your team is ready to work remotely from home

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Voice

Your team members will be able to make calls, receive calls, transfer calls, and make three-way calls. You may also call your co-workers for free directly from our platform, all in HD quality. 

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Messaging

With the internal chat tool, employees can communicate with one another, share files or create groups. You may also integrate WhatsApp into your business communications. 

 

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Video

The videoconferencing option will allow your employees to create meetings with clients using any web browser. There are no downloads or installations necessary. You may also share your screen and send files.

Have the option to work from home

Characteristics of our telecommuting solution

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Reliable

Our redundant and balanced infrastructure located in different geographical areas guarantees the availability of our service. 

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Flexible

Increase or decrease the number of extensions or agents your company needs at any time.

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Secure

You don’t need to install anything on your computer. That means you won’t have any risks of an out-of-date application creating a security breach.

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Efficient

Manage internal and external communications efficiently. Automate tasks with the help of artificial intellignece.

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Monitored

Everything will be under control thanks to our monitoring tools. Control office hours, view statistics, call transcriptions and recordings, etc.

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Confidential

Communications through WebRTC technology is encypted, which guarantees complete confidentiality. 

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Complete

Every communication solution that your company needs in a single platform that can also be integrated with your CRM.

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Intelligent

It offers additional solutions such as our AI system for making card payments over the phone with PCI security.

The best telecommuting platform for your business

  Work remote with the best telecommunication tools

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Monitoring

Monitor your collaborations in real-time. Interact with other collaborators from anywhere in the world, on any device.

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Control work schedules

Our telecommunications solution allows you to view each employee’s status in real time, as well as manage their work schedules. 

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Google Data Studio

Use the power of big data to create customized, interactive reports and analyze performance activity with ease.

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Integrations

Integrate your communications solution with your CRM or Helpdesk and unify all your business communication tools for complete efficiency.

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Pay with card

Receive customer payments with our PCI-DSS secure telephone card payment intelligence solution.

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Artificial Intelligence (AI)

Develop Artificial Intelligence solutions for remote work, optimize your resources and maximize potential.

…PLUS, all the additional features you need in order to manage your calls

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ACD cloud

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Office Hours

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Filter by origin

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Internal Calling

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Wait on hold

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Caller ID

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VIP lists

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Transfer calls

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IVR

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Call recording

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HD Quality

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Custom main greetings

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Statistics

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Call transcripts

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Encryption

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Voicemail

Discover the advantages of telecommuting

Advantages of telecommuting with Fonvirtual

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Immediately

Activate your teleworking solution in just a few hours and enjoy it from any connected device without having to invest in extra equipment.

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Simplicity

The platform adapts to each device and uses a simple interface that can be managed intuitively.

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Ubiquity

The service will be available anywhere in the world, as long as you have a computer, cell phone or tablet with an internet connection.

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Customization

Our solutions are adapted to your business needs at all times to get the most out of your communications solution.

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Integration

Connect your CRM, Helpdesk or Bigdata solutions with our Fonvirtual platform in order to manage your activity in a much more integrated way.

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Innovation

Our telecommunication tools combines knowledge and experience with the innovation of WebRTC telephony.

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100% online

Our platform is available directly from any internet browser, without the need for downloads or installations.

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Experience

We’ve provided business communications services for almost twenty years, allowing us to always meet your needs.

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HD Quality

The codecs used by WebRTC technology optimizes data consumption and adapts to the bandwidth, offering HD quality voice and video.