Telecommuting: Solutions for Remote Work
Work from home thanks to WebRTC technology
Internal and external telecommunications
Interact with your clients and coworkers through voice, message, and video. Monitor your work flow in real-time with the help of different supervisor tools and office hour scheduling features.
Use any device, from any location
Your team members can work from home, the office, or anywhere in the world. All you need is a computer, cell phone, or tablet with a stable internet connection.
Everything is integrated
Your business phone network, PBX, or call center software is available on any web browser without the need of a VPN, SIPTrunks, softphones or other additional equipment.
Ability to telecommute in just a few hours
Your team is ready to work remotely from home
Voice
Your team members will be able to make calls with flat rate, receive calls, transfer calls, and make three-way calls and talk to each other from our platform and in HD quality.
Messaging
With the internal chat tool, employees can communicate with one another, share files or create groups. You may also integrate WhatsApp into your business communications.
Video
The videoconferencing option will allow your employees to create meetings with clients using any web browser. There are no downloads or installations necessary. You may also share your screen and send files.
Have the option to work from home
Characteristics of our telecommuting solution
Reliable
Our redundant and balanced infrastructure located in different geographical areas guarantees the availability of our service.
Flexible
Include flat rates an increase or decrease the number of extensions or agents your company needs at any time.
Secure
You don’t need to install anything on your computer. That means you won’t have any risks of an out-of-date application creating a security breach.
Efficient
Manage internal and external communications efficiently. Automate tasks with the help of artificial intellignece.
Monitored
Everything will be under control thanks to our monitoring tools. Control office hours, view statistics, call transcriptions and recordings, etc.
Confidential
Communications through WebRTC technology is encypted, which guarantees complete confidentiality.
Complete
Every communication solution that your company needs in a single platform that can also be integrated with your CRM.
Intelligent
It offers additional solutions such as our AI system for making card payments over the phone with PCI security.
The best telecommuting platform for your business
Work remote with the best telecommunication tools
Monitoring
Monitor your collaborations in real-time. Interact with other collaborators from anywhere in the world, on any device.
Control work schedules
Our telecommunications solution allows you to view each employee’s status in real time, as well as manage their work schedules.
Google Data Studio
Use the power of big data to create customized, interactive reports and analyze performance activity with ease.
Integrations
Integrate your communications solution with your CRM or Helpdesk and unify all your business communication tools for complete efficiency.
Pay with card
Receive customer payments with our PCI-DSS secure telephone card payment intelligence solution.
Artificial Intelligence (AI)
Develop Artificial Intelligence solutions for remote work, optimize your resources and maximize potential.
ACD cloud
Office Hours
Filter by origin
Internal Calling
Wait on hold
Caller ID
VIP lists
Transfer calls
IVR
Call recording
HD Quality
Custom main greetings
Statistics
Call transcripts
Encryption
Voicemail
Discover the advantages of telecommuting
Advantages of telecommuting with Fonvirtual
Immediately
Activate your teleworking solution in just a few hours and enjoy it from any connected device without having to invest in extra equipment.
Simplicity
The platform adapts to each device and uses a simple interface that can be managed intuitively.
Ubiquity
The service will be available anywhere in the world, as long as you have a computer, cell phone or tablet with an internet connection.
Customization
Our solutions are adapted to your business needs at all times to get the most out of your communications solution.
Integration
Connect your CRM, Helpdesk or Bigdata solutions with our Fonvirtual platform in order to manage your activity in a much more integrated way.
Innovation
Our telecommunication tools combines knowledge and experience with the innovation of WebRTC telephony.
100% online
Our platform is available directly from any internet browser, without the need for downloads or installations.
Experience
We’ve provided business communications services for almost twenty years, allowing us to always meet your needs.
HD Quality
The codecs used by WebRTC technology optimizes data consumption and adapts to the bandwidth, offering HD quality voice and video.
