Intelligent Toll-free numbers
Suscribe a toll-free line with Artificial Intelligence included
Port your toll-free number with us
We port your toll-free number in a fast, simple and transparent way. With this simple change, you will be able to control your call center through your toll-free number.
our AI analyzes all the conversations
With fonvirtual’s conversational AI every call that arrives to your Toll Free number is transcribed, summarized, labeled and analyzed in real time for your knowledge.
to get insights and control your call center
Our solution is compatible with any PBX or call center software, allowing an easy integration without the need to modify your technological infrastructure.
Do you want to subscribe an intelligent toll-free number?
Why your business needs a toll-free number
Legal communication requirements
The law increasingly requires or advises companies to offer this type of number. In this case, there is no doubt: the Toll Free Number is your solution!
Expand your business with a national presence
If you are looking to establish a national presence for your company, the best solution might be the Toll Free Number. You will gain access to a service that, until now, was reserved for large companies.
Make it easier for your clients to reach you
If your company projects a “friendly” image, the number best perceived by customers is the Toll Free Number. It will make it easier for them to contact your company.
Extract value from your conversations
Thanks to artificial intelligence, you will be able to analyze the conversations on your phone line, maximizing efficiency and making the most of every interaction. Understand your customers and take control of your call center.
Your intelligent toll-free line, just a call away
What does our AI toll-free number offer include?
Port your toll-free number or get a new one
If you already have a toll-free number, Fonvirtual will port it for free. If you don’t have one yet, we will assign you a toll-free number so your customers can contact your business.
The customer will call for free and your company will pay very little
The cost of the call to toll-free is your company’s responsibility, but Fonvirtual offers you the best price. Contact us, tell us your needs and we will give you a customized quote.
Optimize your costs and reduce your bills
Significantly reduce the cost of inbound calls. Optimize your budget while offering a professional and efficient experience to your customers – save money without sacrificing quality!
Artificial Intelligence and conversational analytics
Analyze conversations in real time, detect intent, optimize customer service and make informed decisions thanks to the conversational analytics functionality of your intelligence toll-free.
Audit your call center through your toll-free number
All calls that come to your call center will be transcribed and analyzed, giving you the ability to audit the quality of service provided across all calls.
All the functionalities of a virtual PBX
Manage your calls with the virtual PBX functionalities you want: options menu, mailboxes, voice mail, statistics… Find out more about our functionalities here.
Interested in a toll-free number with AI?
Enjoy the benefits of conversational analytics with AI on your toll-free number
Call transcription and recording
We record and transcribe all the calls you receive on your toll-free. In addition, you will be able to analyze the content of the conversations with AI.
Waiting line with music
Implement waiting queues in our systems to enjoy unlimited capacity, manage priority, and have full control.
Voice mailboxes
Calls that you are unable to answer will be sent to your email with a transcript of the conversation and a recording of the conversation.
Real-time alerts
Receive instant alerts in real time when an event you are interested in occurs so you can manage it immediately.
Call distribution
The calls you receive on your toll-free number can be distributed among different departments or call centers.
Options menu
Thanks to the options menu, you can distribute your calls among different departments or call centers.
Call summary and labeling
AI summarizes, analyzes and tags calls in real time to make it easier for you to find the call you are interested in and analyze it in depth.
Call statistics
You will be able to monitor quantitative KPIs such as the number of calls that have been repeated, abandoned, saturated, mean times, etc.
Call Identification
Identify when calls are made to your toll-free number thanks to a microlocution that only you will hear when picking up.
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