It’s not just VoIP, it’s

WebRTC

Find out what our WebRTC VoIP phone services can offer you

WebRTC VoIP

Benefit from our WebRTC services

What is WebRTC? It’s the newest form of VoIP phone services

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No physical IP phones, no extra costs

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WebRTC (Real Time Communications) does not require IP phones, separate adapters, installation services, or any investments in physical hardware or software. It’s that easy!

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WebRTC is an open source software developed by Google to improve current VoIP (Voice over Internet Protocol) phone systems that are seen in most offices. With WebRTC, you can make calls through any web browser, smartphone, computer, tablet, you name it! You don’t need to invest in IP phones to make calls. 

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Forget about IP phone installations, licenses, or installing each individual extension to each physical phone independently. Now, you just simply login to your account through a web browser to make a call. That’s it!

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Use anywhere, with any device

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This modern IP phone network allows you to communicate from any location in the world and from any device you choose (smartphone, tablet, desktop or laptop computer)

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With no installations or additional hardware, WebRTC can be used anywhere in the world as long as you are connected to the internet. Without any location restrictions or protocols. 

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Wherever you have an internet connection, you can connect to your virtual phone number. You can use your extension as a company phone number, a customer service number, a help desk number, or the extension for the accounting department. The possibilities are endless. 

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Developed by Google

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WebRTC is an innovative open-source software developed by Google to improve current IP phone systems and their lack of clarity and mobility. WebRTC also produces audio and video recordings in HD.

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Forget about your voice echoing during calls, have expensive phone bills, having phone calls dropped or hearing occasional static in the middle of a call. With WebRTC, you’ll never have to worry about these issues again.

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As long as you’re using data roaming or WiFi, you will be able to benefit from WebRTC with HD quality. 

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What do I need for WebRTC to work?

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Your computer, cell phone, or tablet

You will need a computer with any web browser in order to login to our platform. This will allow you to make and receive calls. You may also login through our App by using a smartphone or tablet.

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Internet connection

Fonvirtual works better than any prior IP phone network system with WebRTC. Forget physical IP phones or installations. As long as you are connected to the internet you can enjoy using our service and make calls from anywhere in the world. 

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Headphones and microphone

If you’re using a cellphone, speakers and a microphone are built in so there’s no need to purchase a separate set of headphones with a microphone (unless that’s how you prefer to make calls). If you’re using a desktop, you may need to grab those headphones of yours in order to make calls. There’s no specific set of headphones you need to purchase. All of them will work seamlessly with your virtual phone calls.

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What things do I NOT need in order to enjoy WebRTC?

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Software or programs installation

We are different from other VoIP systems. You won’t need to download or install anything when you use Fonvirtual. No software or programs. It’s that easy!

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Make changes in your company

You won’t have to make any changes to your company in order to enjoy our VoIP lines. Use a new phone number or use your previous number as an extension for your Call Center or your Virtual PBX (Private Branch Exchange).

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Invest in separate phones or software

You won’t have to invest in IP phones or their installations. You won’t have to install software or own a special router for your phones. With Fonvirtual, we remove all of these costs.

Want to learn more about our WebRTC service?

Virtual Phone Numbers

A phone number from anywhere...

Choose an international virtual number from any country. We can provide you with international phone numbers that best suits your business needs.

...with built-in intelligence...

Your virtual phone number offers your business everything you need for easy communication: Custom greetings, voicemails, statistical data, call recording, caller ID, and call transcriptions.

...to receive calls wherever you are.

You may use your virtual number on any computer, smartphone or tablet, from anywhere in the world.

Virtual WebRTC phone network

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New or ported main number

If you already have a phone number that you want to keep, we can port your number so you may continue using it at no additional costs. If you still don’t have a phone number, we can create a new virtual phone number that you can use as your main number. When choosing new numbers, you can benefit from having local or international numbers from different countries.

Advanced features

Your WebRTC PBX phone system will have all the features you need: greetings, schedules, call queue with music on hold, call transferring, and so much more

WebRTC extensions

Your extensions will be located in WebRTC. You can make and receive calls from your laptop, computer, cellphone or tablet. No need to intall any phone lines, phones, or software. WebRTC will allow you to use it’s service from anywhere in the world.

Outgoing calls package included

Your virtual phone number will include an outgoing calls package for both local landlines and cell phones. You could choose among: 300, 750 and 1000 minutes. Ask about our packages.

Call Center Software

Accessible anytime, anywhere

Your clients can now contact you through local or international landline numbers, regardless of whether you’re using a new or old number. They will also be able to contact you from your website or app with just a few clicks.

With ACD (Automatic Call Distributor) cloud service

Your Call Center Software will be managed in the cloud with the efficiency of our ACD. By innovating and improving former IP systems, IP WebRTC transfers calls with ease thanks to ACD cloud services.

Agents from anywhere

Thanks to the inovative creation of WebRTC, Call Center agents will be able to connect from any device (computer, cellphone, or tablet) using any web browser from any location in the world.

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Other Services

Click to Call

From anywhere in the world, your clients may call you from a simple Click to Speak button at no additional costs Tell Me More

Secure Payments

Through a secure intelligence system, you may now charge clients using a credit card safely over the phone without needing human intervention Tell Me More

Video Conferencing

Organize reunions, webinars, or customer support services for your clients from any place, any time, and anywhere in with HD quality Tell Me More

Telecommunication from any device

What are the advantages of the new VoIP phone system: WebRTC?

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No IP phones, no extra costs

You won’t have to buy IP office phones or download special software or programs. Easy and simple.

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All features you need

Customize what kind of phone number you want, what kind of voicemail configurations you’d like, etc.

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Flexibility: computer or cellphone

With internet connection, you can make and receive calls on either your computer or cellphone 

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Speak for as long as you'd like

For a flat-rate price, you can make and receive calls from other European cellphones or landlines without any additional costs or surprises at the end of your bill each month

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Reliability

Your voice while using WebRTC won’t get cut off, there’s no static or dropped calls. All while using improved HD sound quality.  

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Ubiquity

Use WebRTC from any location in the world as long as you are connected to the internet.

Want to know more?

FAQ

 

Let us solve your questions about WebRTC Telephony

What happens if the Internet connection is cut off?

In the event of an Internet outage, Fonvirtual offers a backup plan to divert calls to other specific lines so that no calls are missed during the outage.

What is the difference between SIP and WebRTC?

SIP requires special IP phones, installed software (softphones), or physical hardware in order to operate. WebRTC technology allows you to make or receive calls through any web browser, without needing to install or download anything. WebRTC is much more versatile, and has much better 

Why do you not have to install anything with Fonvirtual?

At Fonvirtual, we work with WebRTC technology, so you do not need to buy or install anything. You can access the extensions, phone calls and features from any device connected to the Internet. You can access the service from a web browser, so there’s no need for other installations. This can be done anywhere in the world.

What is WebRTC technology?

WebRTC (Web Real-Time Communications) is a tool that allows instant communication, in real-time, from an application or web browser, thanks to API’s. It is a new open-source technology that can be used by companies to communicate with each other or their clients. With WebRTC, you can now communicate using voice calls, video conferencing, file sharing, instant messaging, and much more without having to download or install anything. For businesses, this means that the investment in physical telephones is no longer necessary to communicate with customers or internal staff.

How are calls made and received by WebRTC?

WebRTC calls are made and received through the Internet. You may use your phone extension from your computer to make calls.Open up a web browser, or use a specific app from your cellphone to access WebRTC

Which browser supports WebRTC?

 Chrome, Mozilla Firefox, Opera (Also iOS and Android)

Is WebRTC secure?

Communications between WebRTC extensions are encrypted, which means that the data exchanged between two callers can not be intercepted in any way.

What are the advantages of WebRTC IP Voice Telephony?

WebRTC IP Voice Telephony allows you to make calls through a web browser in real-time. These calls will be just like calling a friend through a regular phone, however you are not restricted to making calls on a phone. You can make calls from your computer or laptop to call a friend using a normal phone. This allows you to be able to make and receive phone calls from any location, whether you are at home, at work, or at your local coffee shop. This type of telephony allows you and all of your customer service representatives to take calls anywhere they want. There are also no installation fees, maintenance fees, or expensive hardware that you need to purchase separately.

What devices do I need to work with WebRTC technology?

To work with WebRTC technology, all you need is an internet connected device.

What does WebRTC mean?

WebRTC stands for Web Real-Time Communications. This means you can communicate in real-time through a web browser.

What is the difference between SIP and WebRTC?

SIP requires special IP phones, installed software (softphones), or physical hardware in order to operate. WebRTC technology allows you to make or receive calls through any web browser, without needing to install or download anything.

Who developed the WebRTC?

In May 2011, Google released the open-source project, WebRTC which will allow you to communicate through voice and video online without requiring pluggins, downloads or installations.

Is WebRTC open source?

Yes. WebRTC is an open-source technology. Because it is open source, it allows real-time communication and does not require software plugins or specific downloads.

How can my company use WebRTC?

To use webRTC technology in your business, all you need is a device that has access to the internet, and a stable internet connection. This can be through WiFi or through cellular data. Fonvirtual will provide you with a username and password so you may access your service and benefit from the advantages of WebRTC.

Is WebRTC a protocol?

WebRTC (Real-Time Communications) is a collection of protocols and API’s that allow you to communicate using video, audio, and chat in real-time

How do I enable WebRTC on my pone?

You can use WebRTC on your cell phone by opening up a web browser, but we can also provide you with an app that will allow you to enter your WebRTC service in a more mobile-friendly way.

Does WebRTC work on iOS?

Yes. You can use your WebRTC through the Call Center Software on a web browser or through the app.

What is WebRTC and how does it work?

WebRTC (Web Real-Time Communications) is a tool that allows instant, real-time communication from an app or web browser using API’s. It is open-source, and can be used in business in order to communicate.

What WebRTC means to telecoms?

For telecoms, WebRTC now allows people to communicate in real-time through a web browser without having to download or install anything. This means that people can now communicate without needing a physical phone as well since they can make and receive calls through their computer, smart phone, or any internet connected device. Agents are no longer tied down to their desk phone as they can now work from any location as long as they have internet access.

Why is WebRTC important?

WebRTC is important (and revolutionary) because it is an open-source project that does not require any installations or downloads to communicate. Calls, video conferencing, instant messaging and more can be done using a WebRTC. Packets are no longer lost and there echo cancellation is programmed into WebRTC. This means you will receive the best possible sound quality for calls. Video chatting is built within WebRTC in under 00 lines of code. Now that’s impressive. 

What is WebRTC signaling?

WebRTC signaling allows you to cancel or control any communication session. This is particularly useful if you are trying to cancel a call between an agent and another agent, for example. Or, you can set up a call using WebRTC signaling as well.

What are the benefits of WebRTC?

Although there an infinite number of benefits with WebRTC, here are some of our favorites:

-Prevents packets being lost online, so your data (pictures, videos, files) will not be lost when you are sending it to another employee or client
-Voice echoes are eliminated, providing you with clearer calls
-WebRTC is accessible through a web browser, meaning there are no software or program downloads or installations
-besides regular calling, you can also have video conferences and instant chat
-Features are customizable to suit your business needs

Does WebRTC use SIP?

Yes. WebRTC is more like the upgraded version of SIP (Session Initiation Protocol). Although they are both manage multimedia communication through VoIP, WebRTC integrates SIP and expands on its functions and features.

Does Safari have WebRTC?

iOS Safari should now support WebRTC API’s

What uses WebRTC?

WebRTC is a product of the virtual PBX, which is used for Fonvirtual’s Call Center Software. WebRTC can be used for many different applications that use video, audio, and instant messaging through a web browser instead of an installed program or application.

Does WebRTC use UDP?

UDP (User Datagram Protocol) is typically used for real-time communication. This is because it does not have time to ensure all packets are transmitted in order to allow instant communication. When you see a video buffer it is using TCP (Transmission Control Protocol). Because WebRTC does not buffer or load video like Youtube and Netflix might and instead shows video in real-time, it is using UDP. Depending on your firewall, you may still use WebRTC using only TCP. This may cause lagging on your video quality.

Is WebRTC a VoIP?

VoIP is voice over WiFi/3G/LTE, whereas WebRTC is focused on running on web browsers. They both function similarly, but parallel to one another.

What are WebRTC calls?

WebRTC calls are calls done online through a website. WebRTC provides voice calling that allows you to call from your computer to a cell phone or landline, or vice versa.